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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,380 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece works as it should pretty well but the structural integrity is poor quality they tend to break at the joints this is my second set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Only drawback the earplugs aren't retractable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the work and reliable brand. Improved a lot of efficient at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to say that I’m always happy for everything I buy at Bestbuy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid sound quality and excellent connectivity. I couldn't have gotten a better deal. I can't believe its refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my purchase would recommend this product to anyone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average not platinum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry I only like them as headsets for music while working out at gym. When talking and moving the mic isn't good. People say they can hear you clearly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great color and so comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, comfortable and cancels out background noises quite well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a great value for the price. My mother loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and easy to use and youc an conect to atlease 2 connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have instead of all the wires. Easy to charge. Look great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great with my whole set up that im using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for truck drivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retractable ear buds & voice commands to read & send text are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standby time could be better, but clear and connectivity is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Ear Piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasantly surprised! I was not expecting it to work this well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great heaphones, retractable earbuds are awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these when I got my new S7 phone. The headphones matched and paired to my phones bluetooth right out of the box. They are great to exercising and hold up pretty well to sweat and body heat. The retractable earbuds are amazing and having the wires retract into the body really makes the earphones streamlined and have a clean look. I had the older model earphones and the wears sometimes got caught on my shirt collar or on my ear. Don't have those problems with these ones. Strongly suggest getting the placement insurance for them. I extend and retract my earbuds A LOT and the placement plan at BB is good coverage in case any problems arise in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bluetooth that sounds good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my girlfriend and she loves them and is completely satisfied with the sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear my headphones all the time. Allows hands free so I can work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones to pair with iPhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the headphones can in different colors but the black is okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have much to say it was nice I bought it has a gift for someone

    I would recommend this to a friend
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