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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,380 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a LG user since the 730 this by far is the pair the sound is great and less distortion in mic, great buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see/hear no difference from the 900 model to this model. Retract buttons work slowly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great updates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use microphone to record notes and use with Siri

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not retract real well & left ear bud falls out! Also recharge slot is hard to open

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    It does what I need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bluetooth. I bought it to replace an older version

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and cancels out a lot of noise also..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 910 to the Platinum. What a mistake. The BT range sucks, static calls with the phone in my hand or in my pocket. The new button layout sucks and are hard to reach. I returned it and will be waiting for the Airpods. For the price, I would go with Bose Wired and just deal with the inconvenience of a cord.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Irs ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good value for the money Employees were not knowledgeable about product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fsir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good for a while ! But don't last long enough keep up 2year warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound for this type of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good. Looking forward to adjusting the EQ

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item! Very convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for work and it's proven to be the best Bluetooth headset I've ever purchased! Great sound, very reliable and makes my job a lot easier!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a large machine shop. Range is awesome. Battery lasts aprox 15 hr

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade from the 900

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 1100 tone headset is a great upgrade from the LG 900. Thank you LG for your continuous improvement

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over priced poor sound quality....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because the customer service representative told me it was top of the line. Everyone that I talk to have difficulty hearing me. My sole purpose for a headset was talking...it's great if you only care about music...going to return for a basic Bluetooth that allow others to hear me clearly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much hype on these dont get me wrong the quality of sound is amazing but wish they made them water and sweat proof, i workout everyday and run and sweat but these aren't the best for that if you are looking something for being active with sports

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love the silver cover also easy to connect up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset it hangs around your neck like it's not even there. I use it for my business and I can be totally hands-free while I work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the device doesn't keep charge Not the best item

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as it predecessor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item as a warranty replacement to my LG Tone Infinum Bluetooth headset. The store personnel told me that this item was the next generation of the Infinum and that the quality was superb -- THEY WERE VERY WRONG. The sound quality incoming and outgoing is not great and there is feedback.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low volume no bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt care for them very much should have got the 75 $ pair at least those are sweat proof thought because of the name they would sound great, nope big disappointment! Dont waist your money! also if you have background noise while on the phone it cuts in and out! Like my older set better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming audio is at a first class level. Phone feature is less than satisfactory. I use this 10 hours a day and the battery works good.

    I would recommend this to a friend
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