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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,380 reviews
  • Rated 4 out of 5 stars

    Distance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not give the 33' distance as advertised. Would not buy again..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Expensive,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive, mic's noise cancellation is not great as people always complain when I talk on the phone with them. For music they are great. For the price, I was expecting a better microphone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great bluetooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent,easy to use,very comfortable and good shape and attar active.people can see,when we using.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    lg platinum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these headphones. worth the 200 dollar price tag.Harmon Kardon sound is 10x better then Beats

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Platinum bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Harmon Kardon delivers studio quality sound. These are the best, love them, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works comfortably

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work out well they sound alright and the microphone works better than the tone pro or ultra

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price, Range

    Rated 1 out of 5 stars

    The up grade is worse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like how the buttons are placed the range is horrible the cost is way too high the speakers don't retract as well as the old I bought two pairs of these and won't buy this product again when these are no good I'll replace with Walmart a 1/4 the price and better bought a pair for my son last week your product is junk I would gladly take a full refund

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and functions. I rarly have proplems with connectivity. The other side cant hear me very well. I have to either talk very loud or i have to be in a very quiet place.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an LG fan, and I've been owned all the LG headsets. This is by far the best headset ever.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pulls your hair, sound quality minimal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to try and return this, this headset has terrible sound quality and seema like it has a bad mic as people you are talking too can't understand you sometimes. 3rd lg headset so giving them another try on a different model.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best headphone i have ever bought, works great, no issues what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love keeping these around my neck when I'm driving!! Great features and good sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound auality is outstanding compared to the other LG Bluetooth headset I have tried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I'd follow the trend and get the Beats wireless....what a big mistake. They were very uncomfortable and the sound was sub par. I owned the LG 750 and was very satisfied.....don't know why I didn't just upgrade instead or trying the Beats. You live , you learn.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lg - Tone Platinum Wireless In-ear Behind-the-neck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergonomically shaped neck headphones on the market at a great price! Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The retractable headphones are fantastic. Always retract. Sound quality is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement to the 900-series purchased about a year ago. I really like the retractable ear buds, however they sometimes must be guided in to make them retract completely. It would be great if the lines were more durable. Like I said, this is a replacement for one that worked very similar, so I should probably expect about 10 months of use....which equates to approximately $17/mo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for it cost does everything well no noise no background and clear to hear

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the LG Infinium Earbud because the signal strength wasn't very good and as it turns out the signal strength on these isn't any better....and it's a huge bummer because everything else about them rock

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting these to be really great. But I was really underwhelmed. I actually returned them and just bought a single ear bluetooth. When I was on the phone with them people said they could hardly hear me.

    No, I would not recommend this to a friend
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