Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,380 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great sound
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the sound, I love the retractable ears. I love the color. I love the style.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Excellent headphones
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these to replace another set that I had and it has great quality sound.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Good sound
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn't have active noise cancelling but they cancel out enough background noise.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
I would recommend this to a friend
Rated 2 out of 5 stars
Too Small two microphones and still not heard
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The look and design was great, however they are really small around my neck which causes them to make noise I turn and move. The people who I talked to said it so annoying that I took them back the next day.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, good quality sound I love it. I will recommend it to anyone else.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black
I would recommend this to a friend
Rated 2 out of 5 stars
Not as good as older version
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Listeners complain I sound like I'm under water, muffled or garbled. Speaker (on top of left side) gets easily covered with scarfs, jackets, clothes. Planning to return these and try to find an older model.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Stylish. But...
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second LG headset. First was an tone900, still in perfect condition just not stylish enough. So I decided to spend the money$$$ upgrade to something nicer since I use them everyday at work.
They look amazing. Unfortunately my complaints are (battery life, earbuds not retracting fully without a couple tries and guidance, and sometimes it doesnt tell me if its getting low on battery.) my 900 battery seemed to last 3 days without charging, this one I have to charge daily or it dies on me. Overall happy with them. Should have spent less money and went with the 2nd gen 900 I think.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black
I would recommend this to a friend
Rated 1 out of 5 stars
Multiple Problems
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been a long time LG Infim user. I go through about two headsets a year because I use them all day long for work, this particular headset was supposed to be better for the more 'active' person. I bought one, it went back, got another, it went back, got another and finally when it had problems I got my money back. It had your typical issues: it didn't sync, it wouldn't charge some days, etc. One of the main problems was it would sync but then in the middle of calls it would go back to the phone. I was really hoping this would be a good fit for me but it just didn't work well.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Earbuds
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love them, sound is excellent, and it lets you know when they are connected.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
I would recommend this to a friend
Rated 2 out of 5 stars
LG
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The only reason I did not like this product was when on the phone could not hear the other person. If I would put the ear buds down on the ear it was better but I did not like them down my ear that far.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
No, I would not recommend this to a friend
Rated 2 out of 5 stars
The neck band cracked
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After two weeks of light use, the neck band snapped.This pair is not as flexible as its cheaper predecessor. Luckily I bought the replacement plan. Such a disappointment at this price point.
No, I would not recommend this to a friend
Brand response from LGAnswers
Posted .
Thank you so much for the feedback. We have filed a complaint on your behalf, regarding the flexibility of the neck band, to let our R&D team know your dissatisfaction with our headset. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
Pros mentioned:
Bluetooth
Rated 5 out of 5 stars
Awesome headphones!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Bluetooth headphones for both conversation and listening to media!
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
awesome head phones
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
this is the best head phone ever ,the most beautiful sound ever ,i love it
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Grwat headphones
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headphones are actually very good! They make my beats look subpar.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Good
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It was really good, high qualify. I will recommend with my friends.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great product
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best headphone I've ever owned . I would recommend this to anyone .
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
I would recommend this to a friend
Rated 5 out of 5 stars
Great product!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this for my son. We are a family that loves Bose products, however Bose at the time did not have a wireless head set. I read reviews and went to the store to look at these and decided to purchase these. The problem with his other ear phones was the string. Now with it being wireless, he loves them! He has no complaints. Would definitely recommend it!
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Choice
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product does what it needs to with great quality. I love it!
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Product
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like this headset and the quality of the sound. Great Product!
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Silver
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great Headset
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best headset I ever bought great connectivity and battery life!!
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black