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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,380 reviews
  • Rated 2 out of 5 stars

    Worked well for the first year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about this product at first however after the first year the product it started to degrade in its ability to produce sound. Not their best work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    I really like these wireless headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this earpiece even though it is abbot pricey.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG makes good quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th LG headphone set. It works really well with my iphone7, but it does drop from being linked sometimes. Not sure if this is an LG problem or a connection issue on Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that sounds is clear and the headphones retracts

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LG Tone Platinum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for calls, not so great for music. Lost most sound in the right ear after a couple of weeks. Just can't beat Beats! Even $40 earbuds sounded better playing music than these!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harmon Kardon Speakers, Bluetooth 4.0, what else do you need?

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparable to a co-worker's $35 Amazon similar headphones. They work for the purpose intended, but feel I paid too much. Sound quality isn't as spectacular as I was told in store.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones it's self are great. But callers can't hear me very well on them when I am on a call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear sound and easy Bluetooth connect with phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear when listening to music and moivies

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great sound and style will and its worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can hear great and cancels out background noises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hear great on them. They cancel out background noises.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upscale bluetooth earbud system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system. Two areas could use improvement: retraction of earbud is too easy to over stretch, and base response is less than I would expect for such a high priced unit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I really love it..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device is awesome and comfortable to have on

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good for a bit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off great, but quickly became worthless. Erratic button while not being pressed, constantly disconnecting calls.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what I was looking for . Great quality and sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the technology. A voice tells you that it is on and the status of the battery. The sound is geared more towards treble than base. 4G capability is the best available.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    RECOMMENDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife, she loves it. Wears it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone are Awesome good sound quality nice price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very clear sound I love this Headphone.

    I would recommend this to a friend
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