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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,380 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works really good and the sound is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price ...... nice product ..... 5 stars thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Bluetooth headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around great product. Definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great! Love the way it all works together

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    thank god for insurance...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have the worse luck with LG headphones. i am on my 3rd pair of headphones in about a month and a half. the first pair worked great for a lil while then they caught a short and became so low that I could barely hear anything. the second pair did the same thing but only lasted 3 days. i'm on my third and final pair... if anything goes wrong with these then i plan on getting my money back and choosing another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Okay headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was great when I first got it but the plastic casing cracked around it so I had to replace it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well designed with good quality audio. However Bluetooth range on all LG Tone products is terrible. A marginal buy for this price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend loved it!! She was so happy as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality earphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The neck strap broke. Next the right ear plug stopped working. All this happened in only a few weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful portable aircondition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a excellent choice for my rv trailer gold home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone head piece ever purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone head piece I ever purchase at best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tried to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. So I went to return it but was told that I couldn't so I'm stuck with something that I will never use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LG - TONE Platinum Wireless In-Ear Behind-the-Neck

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset only lasted 6 months before it broke. It's best not to buy any headset from LG.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of the LGheadphones has a really bad microphone I guess they change through the variations of colors

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    easy to follow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My neck hair strands get stuck on d headset so when I remove the headset from around my neck it yanks my hair.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced bluetooth headset. Poor quality battery stopped holding a charge after 16 days of use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bulky and heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to pull out and retract earplugs. It's bulky and heavy. Moves around neck with collars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound not what was expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on the headset was poor quality. One side of headset was louder than the other

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I like my wireless in-ear behind the neck headphon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my headphones I would recommend them to everyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with headset mic the people you are talking too can not hear you

    No, I would not recommend this to a friend
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