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Customer Ratings & Reviews

Your price for this item is $159.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,380 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The perfect Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this headset, although they are pricey but worth every cent. I'm constantly using them literally over 6 hrs a day, and they are very comfortable and a clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Great range and clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and clear sound also much more flexible than previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with Bluetooth. Comfortable and easy to wear. Great headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Quality Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the clear, quality sound. It is very lite weight and easy to operate,

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 4 out of 5 stars

    LG's newest edition of wrap-arounds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still testing these babies out, upgraded from the older hbs-900's to these. Have noticed the sound appears lower when connecting and other voice prompts. Also not sure about the distance from the phone, had a little drop out atfer 15-20 feet away one time. Could have been interference , not sure. Will do some more testing to see if these are right for me over the Apple EarPods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound/bass awesome. Microphone not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones over a month now. The sound is by far the highest quality I've ever heard in headphones. I'm impressed. The bass is excellent. I ride a Harley and I drive a dump truck, both of which are very loud and I can hear the music very clearly over either of them. The microphone, however, doesn't pick up my voice very well when either vehicle is running.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. This product is reliable and holds a charge well. The retractedable ear buds are the best part. My old headset didn't have them and I was always having them get in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love the buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones by far are the best headphones I've owned. The sound, the ease and the wrap around the neck is very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Crystal clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ear Behide-the-Neck Headphone is great buy if you like crystal sound & quality. The price is a little high, but after using the product I think you will be ok with the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Not impressed at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the HBS900 before these that worked great for a long time before I accidently snapped then in half. Oops. I figured since these were newer that they'd be better. NOT. they sound great but keep losing connection with my phone. I've re paired them numerous times but sometimes they drop connection.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    the sound quality is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice to have a headphone that you don't of to charge everyday and can last you at least two and half days before charging. the only problem I have with is connection sometimes I of to turn it off and on to connect it. and I can't use it to answer whatsapp calls either because it hangs the call up

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    Great sounding Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, good sound, retractable ear buds, 3 sizes of ear pieces

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are extremely comfortable and sturdy. They also sustian a long battery life ,it takes about 2-3 days before you have to recharge. They are worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good overall but some issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great sound quality and good call quality. I did purchase this product refurbished online prior to getting a good set at best buy. Have heard of a few other people having a problem with the mic as I did with the ones purchased online. If you like the style, this is definitely the best set for the price. Make sure you get the warranty though!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headset for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity. Holds a good charge for a long time. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flexible light weight easy to charge. Clear sound and great for going on hikes, going to the lake, or to the mall. Goes around your neck and you don't even feel it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    good earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works nicely, lightweight, and good sound also, for the price

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphone. They are very comfortable on the neck, sounds great and easy to work. Great Product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I really like the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a good wireless device and after a lot of research chooses the LG, overall I'm very happy with the device, however I have noticed that when have my phone in my pocket that its lost connection, its only happen twice but I am continuing to monitor. However beyond that I am very happy with the device. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome LG Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautifully crafted, comfortable to wear and use, and most importantly - works great. Awesome sound quality, connectivity and general functioning.

    I would recommend this to a friend
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