Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,380 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Awsome sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quiality not so loud but definetly enough to enjoy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    neck headphone

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great now ear pods out but still use because pods can be pricy no I can loose with out noticing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tone Platinum wireless heads phones are great for hands free driving or working out. The wireless range could be better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good battery life, comfortable, works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure that it's worth the extra money, but it works as advertised. Has great battery life, I generally work 12-14 hours a day and it goes the entire day and then charges fairly quickly. I got it mostly because it was supposed to have better sound capabilities, but I don't really notice any difference between this model and their $99.00 model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess there okay right ear bud gets muddy sounding more than it should. And stays way for a while. Might need to replace

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with noise cancellation in background. Durable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    HBS-1100

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound quality. Flexible fits nicely around my neck.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Another LG tone headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this pair to replace a broken infinium. I find that they stay on around your neck more comfortably. Sound quality is great. Earbuds don't bother and forget that they are in. A little expensive but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my third pair of LG headphones and I always seem to love every single one of them the reason that I keep upgrading is because I like to keep up with the new model and like to match them up with my phone but overall I love these headphones alot

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but earbud issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound of these so crisp but had an issue with one earbud stopping working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great LG Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Comfortable. Easy to set up and use. Sound Quality is great. Great standby time as well as talk time. So far I only charge it once a night with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this LG Tones headset. It connects better than the headsets I’ve had before and stays connected for a greater distance. The color is so much nicer than I expected. So far, I like this headset the best ever! Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Bomb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest this for anyone that uses a bluetooth device. For one I have lost so many of the ear lobe bluetooths. What a waste of money. Also this one is more private. Most of the time people don't realize I'm on the phone. And the sound is great....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost Perfect!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this headset! I got it to replace my Tone Infinim and it is the best headset I've ever had. I'm having a little bit of a hard time using the button to end calls. Other than that, it's perfect. Every one of my friends is getting the same one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There food and worked well. I enjoyed them until the cable went out on one bud so make sure to get the insurance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved reception from the previous model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the earlier model and the only anxiety is unlearning the placement of the controls on the previous models.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is answering incoming call without redialing last number called. Excellent talk and standby time...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the LG headphones and their new color. Just wish they had an earphone head like that of the apple headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    First time with LG Headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. However the string/wire/cord that holds the earbuds is VERY flimsy. I also find that it is difficult to get the earbuds to retract all the way when the button is pressed. Also the little rubbers that cover the screws on the section that sits on the neck fell out within one week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headset to buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent upgrade to me. I had an older version and this headset is completely well worth the money. You can work out in this headset. I have not tried riding my motorcycle with them yet but do not think it will be a problem.

    I would recommend this to a friend
Sponsored