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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,380 reviews
  • Rated 4 out of 5 stars

    Good Bluetooth headset for a busy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth has clear reception and so far absolutely no static .Very convenient location for charging as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. They are great for working when you need to be hands free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves these headphones. This is probably the 3rd or 4th pair he has purchased from this brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good. Just doesn't work well with the older model of Samsung Galaxy such as Samsung Galaxy 4.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    I like how it retracts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good gadget the only thing is it's not as loud as my other one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is ok not the greatest only really meant for long conversation on the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for phone calls and listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my 3rd pair of tones, love the convenience of not having to hold my phone to my ear to talk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is an awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth seemed to be a better fit for what we needed. It's more flexible and moves as I move.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Bluetooth headphones. I think for the money the earpieces would retract better. But it's still livable. Overall they're great. I use them constantly and daily. The battery life is well more than enough. I charge daily just for good measures but have gone two days and no had them die. Worth the buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great wireless headphone but I prefer the LG JBL kind. But it was a great deal so that y i get it

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is lower than the ones I had before that cost a lot less

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool style but material not sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these headphones but unfortunately they don't last too long. The rubber material around the neck comes apart which allows wires to be exposed. This lessens the quality of the sound after awhile. I have replaced several of my LG around the neck headsets. Finally Best Buy stopped giving out warranties on these products.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very sturdy bluetooth, need volume issues chgd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My neck covers up the microphone and my party cannot hear me sometimes unless I hold it up to my mouth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Aside from battery life, great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my love and she absolutely loves it. I love it more because now I can hear her!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Tone platinum headset are great they connect easily my phone and my bluetooth speakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loved them but were hot around my neck in the summer. Have since purchased Airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Light weight, stylish, crisp Sound. Works great with Lg V10 . Highly recommended specially if you have LG phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Execellent blue tooth I ever had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is far the best Bluetooth device I ever had. It's crystal clear and the ear piece does not slip out of my ear when I cut my lawn.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Is good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as loud as i expected but is okay will for the usage for now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are not as easily located as the previous model. The sound music wise is lacking.

    I would recommend this to a friend
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