Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,380 reviews
  • Rated 5 out of 5 stars

    Good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good, easy to use and stylish, i recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased different headsets in a years time, by far the best one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my headset they are awesome and I'm glad I went to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses these on a daily basis and really likes them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    LG - TONE Platinum Wireless In-Ear Behind-the-Neck

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lg tone platinum has great sound and works very well. The downside is it broke within 3 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier that I chose this BT headset. They are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bluetooth l've ever owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this LG tone platinum. I haven't experienced any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not function without my earpiece. This is a must have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great when they work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great when they connect, this product disconnects frequently. Sometimes it's hard to Bluetooth to phone when getting out of the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands-free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A safer way to communicate while completing your daily tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are nice. I wear them while I'm at work and listening to my music or my books. I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Just what I Wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this from an early model that finally died. I live the retractable earbuds and very thin cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being hands free when I'm on the phone with customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I need for use while exercising. So handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I purchased this product. It was great choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Would recommend. No issues what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I use these all the time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good and they are easy to use. This is my third set of headphones and these ones are great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't be fooled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not good, sound is muffled when head is lowered and noise reduction is terrible

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wires you can hire and dont bother, the color nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. I use the headphones all the time.

    I would recommend this to a friend
Sponsored