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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 1380 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,380 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty happy overall with these. I like that they are durable. Just make sure you retract the ear pieces back when you finish so you don't mess up the cord. Sound quality is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plastic casing, not as sturdy as it appears in case. Noise reduction isn't what they claim either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. The sound is very clear and operation is simple

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    On the fence...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is not the best. A lot to be desired in that aspect. Nice txt to voice app features.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great range and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good. I get great range with this and the sound is good also

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    very good sound quality when listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sleek look , sound quality and functionality of the product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd pair since I work alot with heavy machinery I am always on the go with music and chatting. So that's why I have 2 and I would not get rid of them for any reason

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best set as of yet from LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned tons of different models of these LG head phones and these are the nicest yet. All the previous LG Tones do tend to have problems so make sure you buy the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Unit But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Unit But i guess i might have got a defective 1st batch cause the sound on one side was lower than the other..... Talk time is well over 7 hours straight so these LG are winners ......... Very pricy @ $200 but i did return them for another set and that had some charging issues so it must be a 1st batch thingy so i returned that one also ...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good when it works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great when it works. I had to return twice. Hopefully it works out this time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds great, but don't go far from the source.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the physical quality of the device. It has a great shell, but, my biggest complaint of this unit is that you don't get much Bluetooth antenna with this unit. You can't get signal with the headset around your neck and the phone in your pants pocket (front or back). I'm on the border of taking the unit back because if it. It's that bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Believe it or not ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't even tried this yet. Have kept it in my brief case. Might try to try it out next week.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sounding headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sound quality. Nice that you can retract the ear buds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has great sound. I would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love them but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic is not good whenever I'm on the phone I been told to speak up but literary I'm screaming, my friend has one like mine and he said he had the same issue.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not load enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not load enough the rest is good the weight needs to be less

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for listening about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few of the LG headsets. It always seems like the older ones was the better ones. Although the sound is good the background noise was to much for people on the other end to stand. Some peaple I know have the same set and the background noise is not an issue. I think its hit or miss on these to get a good set. I returned them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best listening Blue Tooth Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is very good with the listener being able to hear the highs, miss and lows of musical selection! It is also very convenient in its physical construction!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality. Item well made will buy another one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good wireless headphones but the sound quality is not as expected but decent.

    I would recommend this to a friend
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