Customers often highlight the superb sound quality and excellent battery life of the TONE Platinum Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the comfortable fit and lightweight design. However, some users mention occasional connection issues and a desire for improved Bluetooth range and potentially higher volume. A few customers also suggest that the price point could be more competitive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,380 reviews
Rated 2 out of 5 stars
LG Tone Platinum wireless
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is average. The speaker/sound quality is not too good and the bluetooth is horrible when connecting to samsung S4 & S8 phones.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Very helpful
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound and ease of use! Makes my life easier.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Amazing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I really liked it and would definitly recommend it
I would recommend this to a friend
Pros mentioned:
Weight
Rated 5 out of 5 stars
Awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it not heavy on ur neck... Love the style..
I would recommend this to a friend
Rated 2 out of 5 stars
Not quite what I needed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunately I wanted to enjoy these headphones but it wouldn't pair well with my iPhone. It would pair with other devices with ease. Ended up having to return it.
I would recommend this to a friend
Rated 2 out of 5 stars
Not worth the money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Dont sweet with them on because when you make phone calls no one can here you and i live in Las Vegas and you sweet just walking out side dont waste your money
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Disappointed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The music sound quality is not so great...wish I could exchange this particular model. I have purchased LG headphones in the past and this model is the worst.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Nice sound but wires are too short
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Simply put, they could be nice only if LG would have extended the wire to the ears. The issue is LG extended the length of the neck band but not making sure that the earbud wires are not long enough to account for the extra length. If you look left are right the wires are will pull up the neck band or the buds will pop out of the ear. Not worth it and taking them back. I am officially not using LG headsets anymore. The break easy and don't last for the price you pay.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great for ridding
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought theses after already owning the last 3 gens. I use them when I ride my motorcycle only. And they work great
I would recommend this to a friend
Cons mentioned:
Bass
Rated 3 out of 5 stars
Needs deeper bass
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price and being this is LG's elite headphone, very little bass. My 12 year old daughter even said as much.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Good over all
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds good the only issue i have is the mic the location is not good when i am working out and sweat it gets on the mic and im afraid it will get damagef
I would recommend this to a friend
Rated 2 out of 5 stars
Disappointed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It started messing up after 30 days of use, for no reason. Luckily I have 45 day return policy through Best Buy. Returned them for a different model.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Lasted 1 month
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After one month of use it began to have static to the point the person you're talking with is unable to hear you. And now unable to return.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Overpriced!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The headset looks really nice but for the price I'm not satisfied with the low sound quality. Another thing about the headset is don't go buying them thinking you're going to use for workouts, the earbuds will not stay in your ear. I have a hard time keeping the earbuds in my ear during causal walks and yes I have used all size earbuds, they just slide out too easily. Overpriced item that I kind of regret buying but I was in need of a hands free device.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 2 out of 5 stars
Decent
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the sound, option, looks. The thing I don't like is that LG changed the ends that attached to the plastic tips. They went with a smaller speaker and therefore my other ear tips used on previous LG HBS styles headphones are no longer usable. With that being said, using the largest ear buds they are still to small and keep falling out of my ears...
No, I would not recommend this to a friend
Pros mentioned:
Comfort
Rated 2 out of 5 stars
GRT Idea-Poor performance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a really cool idea by design intentions as is comfortable enough, compact enough and even rather cool in it's ergonomic feel and looks. Unfortunately I have nothing but trouble trying to keep it just staying connected to my Galaxy 7 which I purchased the same day. My older single ear Plantronics is FAR better as just staying connected!
No, I would not recommend this to a friend
Rated 2 out of 5 stars
this LG TONE not good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the quality of sound is not good, and the cable is really thin that I think I can break it next time, So I returned this one.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Gold
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Love it!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these after my dog chewed on my other LG headset. I went back to Best Buy to use the warranty on it and saw they had a better headset for a small price increase.. These are even better and I love he color. My teenage sons want to use them all the time..
I would recommend this to a friend
Rated 2 out of 5 stars
Meh...
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The audio was rather tinny. I called multiple people and they all said the same thing. Tinny audio. Sadly, I returned it.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Cheap
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After 3 days one of the ear buds stop working. I never got a chance to enjoy. For the price that I paid this is b.s.
This review is from LG - TONE Platinum Wireless In-Ear Behind-the-Neck Headphones - Black