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Customer Ratings & Reviews

Model:
HBS-780.ACBBBKI
SKU:
5776901
Your price for this item is $39.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.1 out of 5 stars with 2005 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about the TONE PRO HBS-780 Bluetooth Headset. They particularly appreciate the sound quality, battery life, comfort, and affordability of the product. Some users also find it easy to use and lightweight. However, a few customers have expressed concerns about the design, volume, fit, ear buds, and magnet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,005 reviews
  • Rated 4 out of 5 stars

    These headphones are amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the wireless feature and walking around without cords. Volume control is nice. Money well spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend. He likes the retractable ear buds, but sometimes the conversion cuts off.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Low volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphone is good but the maximum volume is not enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were suggested but they are not that comfortable but they are clear

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seves the purpose. Make sure you buy this when it's on sale. Better value when you catch it on sale

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds have a tendency of falling out, but overall it isn't bad

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Third pair of LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radius is not too good. The sound is very clear on the other end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that once I entered Best Buy all of my cares had melted away they helps me with their Geek Squad they help me find a new Bluetooth and they always replace the one that I purchased if it messes up under the warranty and so I really appreciate Best Buy for their excellent customer care

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok head phones. Work good but you get what you pay form. Buy the warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, for the price. Sound quality is not great but for the price I paid they work just fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had three LG Tones over the years. This one you can turn up the volume more to hear than the last one. But no one can hear me, it picks up every little noise in the truck and covers my voice. The first one I owned I could drive with the window down and it worked perfect.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, everything works as plan for the moment, the earplugs are a little bulky in the ear though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, and i like it because the cords are retractable, you can put them away when not in use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connectivity poor and on call u can hear good but not for music

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    poor sound volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is probably OK for someone who has excellent hearing but ear bud volume not loud enough for me. I was looking to replace my Motorola headset which stays attached; this one had magnetic ear buds that were quite annoying to me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones in the color I like.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always enjoyed LG headphones. I was able to grab a new pair when the old ones had a shortage.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Speakers broke after a few weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first 2 weeks, this headset was great! Amazing tone, call quality and very lightweight. Then I encountered a problem with them one day. The volume of the ear buds because very quiet, even when I had the volume cranked on the headset, and the phone it was connected to. I can tell something is also wrong when I power it on, and I can BARELY hear the audible voice commands that are supposed to announce such things like pairing to a device and battery life. I think mine might be defective, or the speakers are just cheap and aren't made to last. I haven't used it since because the volume quality has degraded so badly. Since it is past the in-store return, I will have to contact LG about this matter. I would avoid this model and spend the extra $ on a Bose headpiece.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP LG

  • Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift but was told it was good for what they use it for, hands free phone and workouts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in construction and the headset is always with me. It keeps my hands free to keep working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time I used this headset it seemed to work flawlessly and spectacularly! The second time I used it I had to end up taking it off because everyone I spoke to using it said that the audio was barely intelligible due to noise, etc. I use It on longer car trips, so for now the jury is still out until I can try it out for a third time ...

    I would recommend this to a friend