Customer Ratings & Reviews
- Model:
- HBS-780.ACBBBKI
- SKU:
- 5776901
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the TONE PRO HBS-780 Bluetooth Headset. They particularly appreciate the sound quality, battery life, comfort, and affordability of the product. Some users also find it easy to use and lightweight. However, a few customers have expressed concerns about the design, volume, fit, ear buds, and magnet.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to hear lots of noise would just cut off then just stopped working
No, I would not recommend this to a friendNot so Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with others being able to hear me. It was very intermittent on quality for others I called.
No, I would not recommend this to a friendDon’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had 3 of these different colors and same issue breaks from regular use After a few months
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the quality is horrible and im on my 3rd and last paid because the wires become lose
No, I would not recommend this to a friendQuit using it after a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone I talk to can’t hardly hear me and complain about how loud the background noises are.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
- Cons mentioned:Fit
Ear pieces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear pieces were uncomfortable. The ear buds kept falling out
No, I would not recommend this to a friend Bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a bug in it where it shutoff by it self time to time. But other than that it's ok.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Did not last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even six months and they stopped working. Contacted LG and didn’t do anything to fix them. They sent me back the same headphones without any explanations. They still don’t work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Dissatisfied customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was dissatisfied with this product. It was hard keeping the ear piece in my ears.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the headset did not meet your expectations. ^CP
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't like, it was hard to answer a phone call, it bother my ears, not comfortable
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your headset, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
notgood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to keep replacing these things, the quality has gone down in them
No, I would not recommend this to a friendSound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality from those trying to hear me on phone calls were intermittent at best.
No, I would not recommend this to a friendNot as good as previous Lg's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend not happy with them. Disconnect while having conversations.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're still experiencing issues with your headset, head to our support page on Twitter, @LGUSSupport or on facebook at www.facebook.com/LGUSA and our specialists will be happy to look into it. ^CP
Poor value for the cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound quality. The ear buds magnets are strong enough to stay in place.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP
Y change what isn't broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cords are to thin magnets rarely work and square enda on buds dig into your ear
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an original pair that I loved...can't recall the model number. these were purchased to replace and I've been very disappointed. Too Heavy. Left speaker gave out in 6 mos, right speaker went out 2 mos later...finally mailed off for warranty repair/replace. Don't waste your money on these.
No, I would not recommend this to a friendBad design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The huge square ear buds hurt my ears I'm not sure what lg was thinking.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. I will be happy to pass along this information to our Design Team. Please feel free to reconnect with us directly should you have any other questions or concerns via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to find a bluetooth that works correctly now. I'm disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see you are having trouble with your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Mic having issue picking up when speaking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People are telling me that they cannot understand me when I am sparking
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Not a fan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them asap. They felt cheap and the sound quality was horrible.
No, I would not recommend this to a friend