Customer Ratings & Reviews
- Model:
- HBS-780.ACBBBKI
- SKU:
- 5776901
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the TONE PRO HBS-780 Bluetooth Headset. They particularly appreciate the sound quality, battery life, comfort, and affordability of the product. Some users also find it easy to use and lightweight. However, a few customers have expressed concerns about the design, volume, fit, ear buds, and magnet.
This summary was generated by AI based on customer reviews.
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not worth the price. I wouldn’t suggest this product.
No, I would not recommend this to a friendBluetooth range sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range sucks for the Bluetooth. The magnets do not stay all the time
No, I would not recommend this to a friendBad in cold weather
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to connect. And does when cold. Battery life very short.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Bad Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is bulky and uncomfortable. The old ones were much better.
No, I would not recommend this to a friendLost sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had the headset not even 2 months and the sound is out on one side.
No, I would not recommend this to a friendEarpiece Malfunction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Left earpiece had no sound after two months of use.
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save you money and buy the Jabra Elite E 25 Bluetooth Headset.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help you enjoy your headset more. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP
Just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like how the earplugs dangle. The product is cheap looking
No, I would not recommend this to a friendstill working out bugs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hope it last this time ,this is mine third one we had to replace
No, I would not recommend this to a friendThey're ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes I cannot hear on them.They cut off on their own.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones on August 2, 2017. After a month of use one of the earbuds went out. I am having a hard time dealing with customer service. So not worth the money I paid for them. I have not dropped them. I didn't spill water on them. The ear bud just stopped working.
No, I would not recommend this to a friendGood while last.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good product bet it did not last very long.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not reccommend these headphones. Less thank 6 months of use and one earbud goes out completely. First set of these I purchased lasted 5 years. The life of this product seems to decrease with each new purchase. I am terribly dissapointed in LG
No, I would not recommend this to a friendNot as good as my previous bluetooth headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow charging and hard to open the charging cover.
No, I would not recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased to replace the Harman Kardon edition LG's I currently own that finally broke. I have enjoyed these simple and great sounding bluetooth headphones. But the tone pro's simply do not live up to HK editions. The sound is horrible. I would not recommend them.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is far from what we expect in regards to the performance of our headsets. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
Bad Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 headsets in September 2017. One for me and one for my husband. His is working fine. However on mine, the left ear went completely out. The right side is very static-y. So disappointed. had my previous headset close to 5 years. This one is a piece of junk
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Troble with calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for music but for calls, it is awful!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your headset, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the previous version of LGs, but they went out on me. My very first ones lasted for two years so I'm hoping for a long relationship with these. The only problem I have is the sound is not as loud as my previous.
I would recommend this to a friendNot durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of flimsy. Not good for someone moving around
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly for me; and heavier than I like.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Sorry to see that this has been your experience with your HBS-780. If you're in need of some guidance with using your headset, please head to our support page at @LGUSSupport on Twitter so a specialist can help out.