Customer Ratings & Reviews
- Model:
- HBS-780.ACBBBKI
- SKU:
- 5776901
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers have good things to say about the TONE PRO HBS-780 Bluetooth Headset. They particularly appreciate the sound quality, battery life, comfort, and affordability of the product. Some users also find it easy to use and lightweight. However, a few customers have expressed concerns about the design, volume, fit, ear buds, and magnet.
This summary was generated by AI based on customer reviews.
Good for just starting out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upset they dont wont. I cant hear out of them. Bad choice of head set
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your headset, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is poor and there is no noise barrier in the background.
No, I would not recommend this to a friendDo not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worse headphones ever they stopped working after a month.
No, I would not recommend this to a friendNot great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device did not last long I was very disappointed
No, I would not recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item broke and caught a shortage in both ears within the first month
No, I would not recommend this to a friendReturned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked about 2 weeks. Kept trying to reconnect with my LG phone.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you had this issue. If you need assistance finding a new headset please reach out to our specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA and we will be happy to find a headset that fits your needs best. ^CP
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No one can hear me. People always COMPLAINING they can't hear me
No, I would not recommend this to a friendTinny Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality wasn't very good. Preferred my old Samsung ones.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Sound quality
Good: Audio, Battery Bad: Mic, Durability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Good: The audio is excellent and balanced, not too heavy on the low end. I watch movies, internet videos and various music genres and it performs well on all. The battery is great. I spend an average of 12 hours a week on my work commute and use these for watching videos and listening to music. I use these for an average of 8 hours of week for conference calls. To stretch the battery, I turn them off when not in use. The Bad: The mic on this model is over sensitive. When I'm on the train or bus, I often have people tell me that they can't hear me, because the background noise is too loud. In a quite environment, I’m told I sound clear. Durability.... That part kills me. My second set in a year and a half just lost total audio. I was on one functioning ear bud for a month. I had the same happen on the previous pair. It is my assumption that this is caused by two factors. 1) The ear buds easily fall out of the magnetic holder when you are wearing them, which leads to the second reason. 2) The wire connecting the ear bud is thin and flimsy. If you don't notice that the ear bud has detached, it can be caught on something and pull/break the internal cables. Overall, I do love the fact that I don't have to re-charge that often and it does have great sound. If I didn't buy the warranty (which is the only way I recommend purchasing these), I would never buy another pair. I'm returning these under the extended warranty this weekend and will be upgrading to the LG Tone ULTRA+, which have retractable cables.
I would recommend this to a friend not clear for use, has static
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a quality product to hear on & has noise in ear piece
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for yourheadset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made. Ear pieces are not clear. Can’t read buttons
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your headset, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
I was not impressed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was awful. I was often having to repeat myself.
No, I would not recommend this to a friendBad item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One speaker Just work For one month. I not use any more
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your headset. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the third time I returned they are so weak
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you are having issues from your headphones. We would be happy to take a look at what issues you are experiencing. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My product keep on malfunctioning it's no good at all
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at www.facebook.com/LGSupportUSA and our specialists will be happy to look into it. ^CP
Don’t work good at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bads bads bads bads bads bads bad bad bad bad bad bad
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to assist you with your headset if you are having troubles. Please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Sounds too low and it sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this item on my replacement for LG Tone so whyyyyy
No, I would not recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not clear at all people never understand wht i say
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Already can't hear out of one side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't hear out of one side. Only had for a few weeks
No, I would not recommend this to a friendStopped working a month after purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told I had to get store credit. No item in store
No, I would not recommend this to a friend