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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2622 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers value the sound quality, battery life, and ease of use of the TONE Pro Wireless In-Ear Behind-the-Neck Headphones. Many also appreciate the lightweight design and the affordable price. However, some customers reported issues with earbud fit and Bluetooth range. A few users also mentioned concerns about the magnet strength and volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 46 reviews
  • Pros mentioned:
    Sound quality, Weight
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    LG Wireless in ear headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Have an issue pairing it with my Apple IPod, but easily paired with, IPad and Bluetooth speaker. Range is less than stated, I find it loses signal beyond 15 feet. But, for me, the abitity to answer calls by a simple press, and not have to hold a phone is worth it. It pairs flawlessly, sound quality is excellent, music is just as crisp and clear. Virtually weightless, well made product. I was again given an honest evaluation over more expensive wireless Bluetooth products by my sales associate. This is why I again, and again buy at Best Buy. I could have easily spent twice the price, but for my needs, this product is excellent. I gave it 5 stars because the pairing issue with my IPod also occurs with other Bluetooth devices. So I don't think it's an issue with the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Better than Infinum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these in May and really liked them, good sound quality, good range, easy to use and set up. Made the mistake of leaving them in my open lunchbox and they were eaten by my husband's raccoon. He bought me the Infinums as replacements, but I did not like those near as well. The range was not as good and one side kept cutting out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Range

    Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy Bluetooth headsets that go over the ear for business. The lady at BB convinced me to try the new style Bluetooth. I like that I don't have to keep it in my ear. It works fine and the battery life is great. I don't like that I have to manually connect a second phone each time. It has a much smaller range than my Plantronics headset. After 10 feet it gets disconnected. Also when one phone is disconnected it really annoys you and interrupts your current call. Also when listening to VM it does this annoying thing saying call ended 3 times.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second blue tooth in less than 4 months. 1st purchase different brand broke quickly. This Samsung is constructed better with ear buds that stay attached to set. Range could be better have to keep phone close or lose connection.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Amazing battery life, clarity, bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So when i researched the best wireless headphones on the market, this Lg model was one of the highest reviewed and recommended. I bought them for my spouse, who stays home To deal with three crazy kids. She absolutely loved the handsfree option, with easy to use controls on either side of the device. The voice clarity is top notch, and the battery life is something uncomparable to whats out there. The only complaint is the signal distance isnt very far, maybe 30-40 before it loses connection, not counting walls in between. But in a decent sized house, or outdoors with no wall blocking the phone, she is able to walk around freely. I even bought myself a pair i was so impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Mobile listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to use around the neck earphones. Pairs well and allows freedom of movement. I wish they had a wider range. For the price ... Excellent !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Lasting Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using many Bluetooth ear pieces over the years finally got one that I can hear and that I so far have not run out of battery with prolonged use. Range is limited, with about a 30 foot reliable maximum as long as your body is not in the way. Base device needs to be kept in front of your body when using, loses signal if moved to back pocket. Mic pick up is usually adequate but not better. Overall good for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 5 out of 5 stars

    Great headseat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase several LG models for gifts , LG 750,760, 770 and the only thing I do not like is the distance , all of them is about 15 to 20 feet, my first one, was model 730 and the distance from my cell to the device was like 30 to 40 feet range

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Never had one before, so I brought this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, when I use it, some static is heard when I bend my head down, does not allow you to go far distances from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Great wireless item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way battery last. Sound is great. Range short.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Not enough range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product just wish the range was Longer if u walk away from ur phone and go into the next room it has to reconnect

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Bluetooth headset. I just wish it could connect from further feet away from my phone

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    tricky range constant disconnect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had the hbs750 i believe and it worked better. my headset constantly disconnects people complain they cant hear me. When i disconnect my bluetooth to let it charge and i pick up my phone people cant hear me so i have to reconnect the Bluetooth. the range is tricky. i get better range at my job then i do my home

    No, I would not recommend this to a friend
  • Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Good........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to pair up and to use wish it had more range though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Nice headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Good sound. Decent bass. Range could be a little better. But my only real gripe is the headphone wires seam a little thin and the magnets that hold the earpieces in could be a little stronger.

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced Phillips headphones with LG thinking they would be better. The quality of sound is about the same but the range of Bluetooth in not near as well. I was surprised that the cheaper Phillips though not quit as stylish had a longer Bluetooth range.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for me. I needed wireless headphones because of my job. Only draw back is the overall range of the headphones. My phone basically has to be in my pocket if I'm moving around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Simplicity in use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is easy to use. Pairs well with Samsung Galaxy smartphone and Apple iPhone. My one issue is that it doesn't have good distance when trying to use in another room while using in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Great music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for music and for calling I would give them a 5 star but the distance between the phone and the headphones is about 10 feet before they cut out on you

    I would recommend this to a friend
  • Cons mentioned:
    Range

    Rated 3 out of 5 stars

    Short Blue Tooth Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to pair with TV but bluetooth range is short, so get lots of static. Audio tone is rather high. Haven't used them for music with phone or music. Seem to be fragile although holding up pretty well.

    I would recommend this to a friend