Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5019 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Tone Pro Wireless Headphones for their exceptional sound quality, comfort during extended wear, impressive battery life, and the convenience of wireless connectivity. While some users have expressed a desire for increased volume and a wider wireless range, the overall feedback highlights the headphones' strengths in terms of comfort, sound quality, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 5,018 reviews
  • Rated 3 out of 5 stars

    Needs work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this Bluetooth headset with IPhone 4S. I get staticky connections about 1/3 of the time or the computer voice garbled! Maybe mine was built on a Monday or Friday!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The left side keeps breaking.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to keep exchanging this product because the left side keeps breaking like every other month or so. I would buy it but be prepared for a lot of trips to BestBuy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    excellent hands free device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only hope is that this one last longer than the other 2 that I had previously, but they where not the sports model. the sports model is supposed to be more durable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    up and down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not that comfortable around my neck. Also the earbuds don't automatically return to the magnetic placers.... Anyway they work well when driving in the car.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really the best head phone set. You can still hear back ground noise at times and sometimes the person sounds garbled. So better off getting the higher end one

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Wasn't Thrilled

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the headphones to be very quiet, and it seemed I need to raise the volume way to high which added static popping.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After talking for around 2 mins the mic cuts out. Contacted LG and their solution was to use it on another phone!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eh, It's mediocre!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I really liked the color, but it wasn't an everyday wear color for me; although I still had to do so. Accessory performance is average.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not so good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequently disconnects fro my note3. Doesn't work well with call waiting. But it does have a very long battery life.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest product loses signal fast even when my phone is near it crackles so not very good reception not something I would recommend to anyone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product not too reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While listening to music, the product began to vibrate. I turned it off without success. I will be returning product to local Best Buy (Destin).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless feature make it easier to overlook the sound quality. Personally, the sound is hollow and I have to keep readjusting the earbuds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of it unfortunately it drops the connection between you and your phone as you're walking for some reason

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tone+ was better!!! These absolutely suck!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying, I was forced to get the TonePros because my Tone+ (Ones with the silver earbud holder, not the yellow) right earbud went out, and Best Buy couldn't replace them with the same model because LG doesn't make them any longer. That being said, I hate the TonePros!!! Although they do look better and are more comfortable, they are a total waste of money! They hang up my calls, make people sound "pixelated" (I'm sure there's a word for it), they power off on their own, and they unpair from my phone on their own! I don't walk away from my phone, it's always either in my hand or pocket, and I know that my hand or hip isn't more than 20ft from my neck! So why is it doing this!?! I hate these stupid things now. I was in love with my Tone+! LG should make a better product or keep making the Tone+.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. the loose wires on the earbuds were not functional for me. I will probably get the ones with retractable ear buds.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headphones, get the warrenty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and father I law love these head phones for the gym but make sure you get the extended warrenty as every 8 month they quit working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I was looking for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked the sales person for good ear buds and they sold me this. Good sound but I wasn't looking for another drain on my battery

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has some kinks in the product. It's a ok ear piece. But spouse states it acts up at times. And price was high for the quality.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not 100% happy with this headset. Call drop, volume quality not that great. Hopefully LG improve on headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bluetooth works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a HTC One with Dr Dre beats speakers and the music doesn't as good using these headsets. I prefer my Sony headphones.

    I would recommend this to a friend
Sponsored