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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5019 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Tone Pro Wireless Headphones for their exceptional sound quality, comfort during extended wear, impressive battery life, and the convenience of wireless connectivity. While some users have expressed a desire for increased volume and a wider wireless range, the overall feedback highlights the headphones' strengths in terms of comfort, sound quality, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 239 Showing 4,761-4,780 of 5,018 reviews
  • Rated 1 out of 5 stars

    Christmas gift for my sister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very poor when I'm talking to my sister i hear every other word

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I've had to replace them several times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've had to replace them several times, BB, has been great at doing so.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fine if you want to listen to music all the time from your phone. But if you want to use your phone as a phone, then they are terrible. No one could hear me or it sounds like I'm in a tunnel. And having the thing hanging around your neck all day might not sound like a big deal, but it gets annoying...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok.. not too great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not very user friendly for calls.. may be good for audio streaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones connect well to the phone but I find the experience awkward.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as original ones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the headphones but not the new design had to find button to answer calls

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its extremely hard for people that I'm talking to to hear me. And the volume could be a little higher than what it is

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    functionality is OKay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only complaint is the sound quality is poor Needs noise cancellation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    very popular headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holder is a little heavy when running. ear pieces are very comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Light weight around the neck head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice... but I can't seem to hear very well using this head piece.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok only.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When in a crowd it picks up every voice and makes it hard for whoever you are talking too. I wanted to get the upgraded model but didn't know return policy only allied 15 days and I tried on day 16 so I guess I'm stuck with this model

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the Tone's based off another persons suggestion, who I later found out had an earlier version. This version was supposed to have better sound quality, but I found that lacking and I even had BT connectivity issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this old timer. I couldn't figure out how to get them to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommend to anyone who sweats alot. They slip off my ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    poor audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset was nice but the audio and speakers weren't great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't.like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like get warm to the ear just don't like want an refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor performance... Not really liked it... Returned in a day

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great buly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked the way I needed it to work, for what I needed it for

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok headset. Takes some getting used to. But not a bad product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although quality very good, product needs noise cancellation

    No, I would not recommend this to a friend
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