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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 5019 reviews

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Rating by feature

  • Sound Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Tone Pro Wireless Headphones for their exceptional sound quality, comfort during extended wear, impressive battery life, and the convenience of wireless connectivity. While some users have expressed a desire for increased volume and a wider wireless range, the overall feedback highlights the headphones' strengths in terms of comfort, sound quality, and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 5,018 reviews
  • Rated 1 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of the hands free headset especially since I'm notorious for dropping my smartphone. Unfortunately the ear buds do not fit in my ears, so I returned. I wish there were more options for those of us with small ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are absolutely horrible! If you're buying these for work or even just to listen to music I would not reccommened them. The sound is not good at all and if you're trying to talk on the phone to someone they will not be able to hear you. Instead they will hear everything around you. These earphones are a complete waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great phone accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I would love my blue tooth if it actually works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Bluetooth

    Rated 4 out of 5 stars

    Nice Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones pair easily. I like that I can pair to 2 Bluetooth devices, w/ 1 being the primary. So when I am listening to music on my iPod, it is very easy to answer a call on my iPhone. Battery life is descent. There are some issues apparently with staying connected to the phone, as at least once a day I will hear a message that the device is out of range, & that it is trying to connect. (The device had not moved & it was in range). The headphones will reconnect automatically. I did get them on a Black Friday special, so I definitely feel like it was a great deal. I am happy with the headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the sound quality. ...The sound was not very appealing. ...could not maintain on for long periods of time. ..needed to charge frequently. Loved the style and wrap around neck but really not much else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Anemic audio for music, LOUD iPhone volume

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this headset. It has some nice features: voice confirmation for power on and phone call end, for example. The vibrate feature for incoming calls is great. Audio/sound quality, however, is anemic -- especially for music. Even using the equalizer presets, the only way to get anything near acceptable bass response requires pressing and holding the earbuds in my ear canal -- not a usable scenario. As other reviewers have mentioned, the volume on an iPhone 6 is LOUD and varies by whether the volume is changed on the HBS-750 or the iPhone. Compared to the iPhone's wired earbuds, the HBS-750 sound is awful. Compared to a comparably-priced (street price) bluetooth headset like the BlueAnt Pump HD Sportbuds, the HBS-750 is simply a poor value. The Pump HD has much, MUCH better audio quality. Why LG markets a stereo headset with such poor quality is a mystery. I really wanted to like the HBS-750, but I am returning them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blue tooth crackles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in Best Buy. I was a day past the 15 day return exchange. Never had any issues with Best Buy before so I didn't make it a priority, I'm in sales and been very busy. I had purchased this product about 3 years ago and loved it but it was starting to give me problems. This one crackled and now I'm stuck with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok if you are inactive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows too much background noise. Speaker system does not transmit as advertised.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The version before this one was far superior...... Too many glitches.......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor design for ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear buds will not stay in. I have tried all 3 sizes to no avail. Basically a waste of my money as I am on the road and did not have a chance to return them within the limited timeframe allowed. If the local store would have allowed me to inspect them before the purchase, I would not have wasted my money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not very happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head set cuts off, people say they can't hear me, buttons are sticking,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my jewelry to be my statement around my neck not my blue tooth.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Alright headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were alright like the old ones better. The sound quality sucked

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    drops too many calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen a lot of people using these but this one drops calls

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very noisy and the caller can't hear me most of the time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not so great!!! confusing for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop calls and mutes all the time it is very confusing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no review to say at this time . great at the beginner

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the older version woks better i had it but i broke it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it is very hard to answer the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the way you have to answer the phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't stay charged like it says. Not satisfied....

    No, I would not recommend this to a friend
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