Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
HBS-800.ACUSWPK
SKU:
2903316
Your price for this item is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 2034 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend

Customers are saying

Customers often highlight the Tone Ultra Bluetooth Headset for its great sound quality, superb battery life, and ease of use. However, some customers have concerns about the earbud fit, low volume, and occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,034 reviews
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Gift for my mom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves this bluetooth headset! She never takes it off

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Light headphone with nice sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery is about 10 hours long. Last for a week for 2 hours round trips commute. Volume is loud enough not to hear the train announcement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just what I wanted!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading review after review of the LG and similar style Bluetooth headsets I choose this model. Being on sale for only $10 more than the 750 was a no brainer. JBL and noise cancellation are a nice plus to the model 750. Both can pair to 2 devices at the same time. I play iHeart on my tablet and when my phone rings or gets a text it comes thru great. I also ride a Harley Davidson motorcycle while wearing a 3/4 helmet and the earbud style design fits and stays in place. Its loud enough to be heard over my loud exhaust. Great headset. I am glad I got it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The headset are excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the JBL headset, it makes sound quality so good, you'll love it! Noise cancelation works great too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth connectivity is easy and JBL ear buds sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a delivery driver

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband spends his entire day on the road in a truck that doesn't have Bluetooth built in. This was the perfect gift to keep him safe on the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The st works fine and I was able to sync it to my phone and Kindle. Oddly, the second sync becomes the default. I would have preferred the opposite. My only real complaint is the print size for the directions. There are quick start and a booklet. Both are printed so small they are best viewed with a magnifying glass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Perfect for busy moms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't stand that one piece bluetooth. This headset is perfect for me. It's lightweight yet sturdy. It has excellent base and overall sound. Extremely satisfied with this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unique design - poor audio quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a bit confused by the good reviews on the audio quality of these. I am now on my 3rd wireless headphones. My last pair that I returned (Jabra Sport) were far superior in audio quality both for phone calls and music (my main use). First, the design on these is pretty cool. I thought having the base rest on the back of my neck would be uncomfortable while working out or bounce around too much while running. It wasn't bad. The ear pieces are pretty standard but I did find they would loosen and slip out of my ears when running. As for the audio quality, these sound extremely "tinny" to me and there is virtually no good bass, even with iPhone 6 bass booster (not sure that really works anyway). I am by no means an audiophile but the lack of quality sound of these is a deal breaker. Returning them today. No clue what I will get next. One last point...I get why they do not let you try earbuds in the store from a new product. But c'mon Best Buy, you have got to come up with a way to reduce returns on these products. Since you ship them back to the manufacturer when you get a return, you have to be losing money I would think. Have some on demo, and partner with someone who can mass produce disposable pads so shoppers can try them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice wireless headset. I'm just not a fan of the noise cancellation function because it creates annoying background static noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Good use when doing busy work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is lightweight and is very handy when you have both of you hands tied. The noise cancellation works great as well, even in loud environments.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Convenient with good sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair up with my iPhone and the sound is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Landed on this one after trying a few others with subpar microphones. No one says "huh?" anymore when using this one! Definately recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general is a really good product, it only has problems with battery. Don't last too much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I loved the improvement in audio quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more lax and less critical of electronics than most: if it works, great! I loved the improvement in audio quality from HBS-700 (Tone). also get the 2-Year Replacement Plan. this is my second pair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband and he loves them. He is always on the phone with work so they work amazing. Now I just never know if he is talking to me or if he's on the phone...lol

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    honestly the best earphones I have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earphones the sound quality is great and I love that they are bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design very comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone and a cool style. I like how you can attach the earbuds to the headset

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my BF as a temporary replacement until he finds the Beats headphones I'd bought for him, and he loves them!! I want to get a pair for myself now...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great On the Go!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this headphones really helpful while driving and doing other work when my hands are busy. It has got great battery life too. I was told by my friend that it has a battery which could last up to a week.

    I would recommend this to a friend