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Customer Ratings & Reviews

Model:
HBS-800.ACUSWPK
SKU:
2903316
Your price for this item is $99.99

Customer reviews

Rating 4.2 out of 5 stars with 2034 reviews

Rating Filter

Pros mentioned filter

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88%
would recommend
to a friend

Customers are saying

Customers often highlight the Tone Ultra Bluetooth Headset for its great sound quality, superb battery life, and ease of use. However, some customers have concerns about the earbud fit, low volume, and occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,034 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound compared to off brands!! Definitely worth the investment!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handsfree at its BEST!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection to mobile device, great for working out without wires.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to connect to my galaxy 5!! I love it for listening to music!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All around awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones, the sound is excellent. They're very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Good for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair with bluetooth device. Works great when working out. NO CORDS

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased this, I was concerned about how comfortable it would be to wear. I was pleasantly surprised. I often forget that I'm wearing it. As far as functionality, it works perfect except for the noise cancellation. If you want noise cancellation, it's virtually non-existent on this item. But, if you are just looking for a Bluetooth to talk on the phone with, it's a great product. I can hear my soft spoken wife perfectly in my truck, even with my windows down.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great LG - Tone Ultra Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery supports over 12 hours of continuous music listening or talking

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this headset! i use it daily and it holds a charge!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new LG wireless headphones i take them everywhere I go

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worked for 3 only weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the product because i had an older model and it lasted me around 5 years. This new model was more expensive and I figured it would be better quality sound and performance. After 3 weeks it started saying "out of range" and "reconnecting" over and over and I coudnt use the device. I called Best Buy and told the person on the phone date of purchase and they said to just stop in and they would swap it for a new one. When i got to the store after waiting in line for 10 minutes they told me that i only had 15 days to get a refund or swap on this item. Then said thats why they suggest "Best Buy's" extended warranty plan. I only got 3 weeks use out of my $99 item. I shouldnt have to buy an extended warranty for a pretty much brand new item. LG tech support wasnt much better. They printed me a shipping label which was nice, but by the time it got there after 2 days they said it would be another 5-8 business days to asess the issue. Then they would send a new one only if they find a problem with it. ITS ONLY 3 WEEKS OLD! There is a possibility they may send it back if they find no problem with it. I told them that when the problems started it was after about an hour of use and it was 2 back to back days. I dont know what im going to do if they return the same one and the next time i use it after an hour it starts doing the problem again. Terrible customer service on both ends. I will most likely no longer purchase from Best Buy again or purchase another LG product again based on this experience. Buyer Beware....dont take a chance. I bought this June19, 2015....problems started July 12, 2015...today is July 29, 2015 at 11:16pm ....Still dont have them back and have no idea when LG will have them returned to me. Tomorrow will be 18 days without it. Almost going to not have it longer than i have had it in my posession. Sorry this is so long but wanted to be specific. Hope it helps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the missus, and she loves it. Good price point as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. No failures. Good battery life and quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much more stable than the previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly enjoying these headsets. I wish that the retractable feature was available on this model, it who's give these headsets the perfect vibe. Not really hearing the jbl sound, but they do work well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use and sound quality is good incoming and outgoing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - Tone Ultra Wireless Headphones (1st Generatio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blue tooth headset is very useful and reachable until 70 feet

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this headphone because when I put charge I can you two days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this! Totally worth the price! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then the last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had a headset similar to this one, when we went to the store they didn't have that model in stock so we returned the one that was under warranty (it was damaged and needed replaced) and paid the difference for this one. Once he got the buttons down we were good. He hasn't complained about it yet and has had it for almost two months now! Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great and are good quality! Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Set of ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and pairing between devices is easy!!!!!

    I would recommend this to a friend