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Customer Ratings & Reviews

Model:
HBS-810.ACBBNBI
SKU:
4396206
Your price for this item is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 2975 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the sound quality, battery life, and ease of use of the Tone Ultra Wireless Stereo Headset. Many also appreciate the lightweight design and comfortable fit of the earbuds. However, some users reported issues with the range and connectivity of the headset. A few customers also noted that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 2,975 reviews
  • Rated 5 out of 5 stars

    Good improvements over old 800 model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older 800 model and it worked great for almost 2 years. The other day I was cleaning the silicone gels and it was not laying on a surface. I mistakenly was holding them by the ear bud with the weight of the rest of the device pulling down. I went to fire them up and the right earbud didn't work. Turns out it developed a short which I would assume was from my lack of care holding them... Figured it was a good excuse to upgrade. Tried the SOL Republic. They sound fantastic but no support for TTS and neck band is too short and battery life is exactly 8 hrs as advertised. So I returned them for the 810... Wow what an improvment. I like that they amped up the volume a few notches over the 800. Vibrator is nice and loud. Overall love them! Bought the warranty just incase the retractable earbuds go out on me in 2 yrs.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase of wireless headset, checked several sites for reviews.Favorite extra feature is being able to send and receive texts handsfree. Lightweight and comfortable and saved $12.00 with a price match. Best Buy staff very helpful..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor Noise cancelling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable around my neck and while listening to podcasts in bed at night. The noise cancelling works best for me in a quiet room. Any noise; Car AC, other people in room, or wind blowing makes my conversations unpleasant for the person on the other end of my phone call.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    comfortable and convenient, but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a great design. Whoever came up with it had a very good idea. But with my iphone 6 (and also back when i had the first set with my iphone 4) i never could move my phone an inch without it distorting or losing connection. If the connection was better they would be great. Now i just wish my dad would have bought me powerbeats for this christmas instead of these lol

    No, I would not recommend this to a friend
  • Pros mentioned:
    Earbuds

    Rated 5 out of 5 stars

    Great in-ear Bluetooth headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use these for critical listening, but when exercising, working out, or cutting grass, these are the headphones I go to first! No cords to get in the way thanks to the Bluetooth technology.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after 18 days of ownership, 10 days of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these from BB and used the amazon print out for a price match. loved them, thought to myself how did I ever live without this technology. Wanted to give a 5 star review... then yesterday day they started to vibrate uncontrollably for about a minute then gave up the ghost.... I had only had them for about 18 days! And only used about 10 of the 18! BB only has a 14 day return policy, however its Christmas time and they are extending returns until 1/15/16 so hopefully I can get an new pair tomorrow. They won't charge at all, no light will come on when I connect them to the charger... when i say they are dead I meany REALLY DEAD. I purchased two pair, the other is a Christmas gift. I'm going to tell her to use the heck out of them as soon as she opens the box so if there is a problem with hers we will know before the exchange date is over

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I expected it to be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits comfortably around your neck but audio while using BT on galaxy note sounds a bit distorted like guitar strings. It may just be my experience

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for about 9 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying this item. Both times they started malfunctioning after about 9 months. First, the ear buds start cutting out, that is followed by the buttons becoming non-responsive starting with the media pause button then it.spreads to the rest of the media buttons. Eventually the ear buds stop producing any sound at all which leaves you with a $100.00 peice of junk that does not deliver what it promises.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband. Previous brand materials irritated his skin. This model is convenient and well made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got co workers them! Always use the higher end tones! Great just like all the rest!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great for everyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speakers. The buttons are conveniently located. My messages are read to me so I don't have to unlock my phone just to view the message.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the idea of these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the concept and convenience of this headset. It's rare that I need it and can't find it or don't have it on me. The biggest drawback is actually the earbuds on this. They are a bit large and when I am not using the headset, I still feel like I have earbuds in 24 hours a day. They hurt my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Too good headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As compared to other expensive wireless, these headphones are too good. definately recommended

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Easy to carry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You forget you're wearing them---very light and doesn't bother your neck!

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds

    Rated 5 out of 5 stars

    Great option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for wireless bluetooth headset

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product clear listening and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they retract but the connectivity range is not the best. Sound is good. Just wished it would tell you the name or number that is calling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just opened the box, so far so good. I had the Lg tone ultra version before this one and it went out on me. The only thing I will have to get use to is the retractable headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Problem when making a phone call

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous version of this headset (HBS-750) but I'm quite disappointed on this one. This one has JBL but it did not feel like a huge upgrade compared to HBS-750. I am giving 1 star for this product because whenever I'm in a phone call, it would intermittently garbled up the sounds; I couldn't hear the other person and the other person couldn't hear me at all. I got annoyed and returned this product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great head set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the head phones, just wish there was a way for the ears to remain dry, after using them for a few minutes my ears sweat.

    I would recommend this to a friend