Customer Ratings & Reviews
- Model:
- 27GP950-B.AUS
- SKU:
- 6451085
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
- Features
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the UltraGear 27" IPS UHD monitor's picture quality and high refresh rate, finding them exceptional for gaming. However, some users experienced backlight bleed and found the price to be high for the value received. A few also reported issues with monitor performance and IPS glow, while the lack of built-in speakers was another common concern.
This summary was generated by AI based on customer reviews.
Misleading
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drove 45 minutes to pick up open box "good" condition. I inspected the monitor and returned as it has marks on the screen and large dents or scratches. This should have not been in "good" condition.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jordan. Thank you for sharing your experience with the LG Monitor (27GP950-B) model. We understand your concern about having been to travel so far, only to find that the open-box item did not meet your expectations for condition. We strive to provide good condition, top-notch products and ensure a smooth experience.
We recommend contacting Best Buy customer service at 888-237-8289 to address this issue and request a replacement or refund based on the condition of the product. For guidance, you may visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. If you'd like additional support or have any questions, please send us a private message on social media @LGUSSupport, and we’ll be happy to assist further. ^Juvy
bleh
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible black light bleeding, I would never purchase this unless it was on a steep discount
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We apologize for the black light bleeding issue you have faced with your LG Monitor. At LG, we strive to provide high-quality products. We appreciate your feedback and will forward it to our product development team for further review and improvement. If you would like to discuss this matter further or explore potential solutions, please reach out to our customer support team on Facebook or X at @LGUSSupport or call us at 1-800-243-0000 to assist you with any concerns or questions you may have. ^Jayne
Terrible Best Buy quality control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this monitor (open box) listed in excellent condition. Normally I wouldn't risk open box, but this monitor is impossible to find so I went for it. Sure enough the monitor came with not only a massive crack on the screen, but it was a completely different model than the one I ordered. Luckily my local Best Buy handled the return quickly, but I was pretty annoyed as I was really excited for this monitor. Be extremely wary if buying open box!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
2/3
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came with 1000 Hours use, with a led damaged ….
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your concern. We'd love to get a better understanding of the issue, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning this week, and getting something else. I bought 2 of them 1 is a dud. It keeps power cycling never stays on longer than 1 hr, and the LED on the back doesn't work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Adam. This is not the level of standards we strive for! Should you need any further assistance, don't hesistate to contact us via social media. Feel free to direct message us on Twitter (@LGUSSupport) or private message us on Facebook (@LGUSA). We'd love to help in any way we can. ^Chris
Monitor Model (27GP950-B.AUS)
Not recommended.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 4 months picture quality is okay not great build quality is not bad. There are better monitors in this price ranger to buy.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Nerses. Thank you for sharing your feedback on the LG Monitor (27GP950-B) model. We understand your concern about the unit experiencing issues especially after just 4 months of use. We aim to provide high-quality products that exceed our customer's needs and expectations. For help, ensure that all cables are securely connected and that there are no loose or damaged connections. Try resetting the monitor to its factory settings via the on-screen menu. Make sure that your graphics drivers are up to date, as outdated drivers can sometimes affect performance. For further assistance or if you need to address any warranty issues, please send us a private message on social media @LGUSSupport. Our team will be more than happy to provide additional support and explore possible solutions to improve your experience. ^Juvy
Its bad for Xbox series x and ps5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to enjoy the next-gen but from the first day i had pink screen no signal and turn off it self and overheating so i returned back
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Be careful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Red line showed up only after owning the monitor for a year
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for reaching out to us with this review about the LG - 27” UltraGear UHD Nano IPS 1ms 144Hz Monitor with NVIDIA G-SYNC Compatible with AMD FreeSync Premium Pro - Black. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James.
Dead pixel on arrival /light bleed on other ips
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered 2 1 had severe light bleed thr other one was perfect except for that one dead pixel. I order another hopefully i hit thr monitor lotto
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette
Poor delivery like usual at BestBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BestBuy sent me a broken monitor, which wasted a lot of time for refund process.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We understand your concern about receiving a broken LG Monitor (27GP950-B) model from Best Buy and experienced delays with the refund process. We strive to provide exceptional services and ensure a smooth and seamless experience. Please contact Best Buy customer service at 888-237-8289 to expedite the refund or replacement process. Ensure you keep all documentation and correspondence related to your order and return for reference.
If you need any assistance with the monitor itself or have questions about its setup or features, please send us a private message on Social Media @LGUSSupport. We're here to help with any product-related inquiries. ^Juvy
Mediocre panel quality.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with the panel ghosting. For a monitor this price I will expect more.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
Good. But not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jumped on the chance to pick one of these up when I saw one available nearby. The design of the monitor is fantastic (specifically the borderless sides). HDMI 2.1 speaks for itself when it comes to the newer consoles. Image clarity looks great. So why 3 stars? IPS glow is HORRIBLE for a monitor that costs $900+. I've paid $250 for monitors that have little to none, while this has a ton. On top of that, no USB-C / Thunderbolt connections or ANY internal speakers. The stand is.. mediocre at best (although a monitor arm solves this). I use HDMI 1 for my laptop and HDMI 2 for my Series X. When switching inputs, it basically completely ejects the HDMI thats not in use (my computer immediately goes into a sleep mode). There's also no "smart" or automatic switching. Everything is manual. If you powered off on HDMI 1 and there's no signal when powering on, you have to manually change it even if there's signal coming into another input. Lastly, eyecare. Lots of monitors offer a low blue light option of some kind (my previous $300 1080 monitor had it included) yet theres nothing to be found here? Color calibration makes you jump through hoops and download additional software to save those color profiles. There's a reason every major monitor MFG haven't released monitors with these specs just yet, and it seems to be the ones that are out now have cut corners somewhere. Rolling back to a 1440p monitor and waiting for better options to be released (or at least perfected)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Good, but with one flaw.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great monitor in almost every way. No pixel defects, high visual fidelity, high refresh rates. Unfortunately it has two significant flaws: First, when playing games, the screen will occasionally go black for about 1-2 seconds before coming back. There are numerous workarounds people have posted online (G-sync off, lower refresh rate, etc) but none of them seem to actually solve the problem. Allegedly this is a firmware bug and can be solved with a firmware update, but LG's OnScreen Control app has not been able to find the firmware update. It was apparently available for a few days in early March but hasn't been visible since. Second, the monitor goes into a "deep sleep" mode which will cause Windows to forget which monitor windows were on before the displays went to sleep. So every time I unlock my system I have to spend time rearranging windows to the correct monitors. It's really obnoxious. This too is supposedly fixed by a firmware update which adds a "deep sleep" option in the monitor menus, but again I haven't been able to get any firmware updates for this thing yet.
No, I would not recommend this to a friendHard pass on this monitor.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IPS glow is bad on this $900 monitor even with adjusting the settings, the rbg lights doesn’t sync through HDMI like the Samsung S28AG70, it says HDR 600 but when playing on consoles like the PS5 and XSX the HDR is so dark and colors washed out with the IPS glow it is useless for consoles. Just pass on this and go with some other cheaper options like the Samsung S28AG70, Gigabyte M28U or save a few hundred dollars and get a LG C2 48” now that they’re dropping in price.
No, I would not recommend this to a friendLove it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Monitor, I’ve had it for about 3 years now and got nothing but good things to say about it. Will definitely buy again if needed in the future.
I would recommend this to a friendLG Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this monitor for almost two years now. No issues at all.
I would recommend this to a friendHORRIBLE Quality Control: ONLY 1 Out of 5 Worked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this is a great monitor with great picture quality, the build quality and quality control on these is just TERRIBLE! I needed TWO monitors for my home office setup. In total I bought 5 of these!! Out of the 5, only 2 were NOT defective upon opening. I returned the remaining 3. The defective ones all had the issues that other reviews have already mentioned: weird flickering, weird patches of white/gray spots where the screen flickers (like statics on the TV), weird stuck rows/columns of pixels. Among the 2 monitors that I kept, one broke in less than a year. I turned it on one day and there was a row of yellow pixels stuck right in the middle of the screen. Luckily it was still under warranty, and I was able to get it repaired for free. HOWEVER, right when the warranty expired it broke again. This time, the contrast/brightness would constantly go in an our (bright -> dark -> bright -> dark in quick succession). I got in touch with LG, paid $350 dollars for the repair service (yikes, half the price of the monitor!!), and just got it back. It's working now, but the OSD joystick on the bottom is now super stiff and I can't easily navigate the menus anymore). All in all, after 2 years of ownership, only 1 monitor is still working properly. So the defect rate is at a staggering 80%! This is certainly not the quality I expect from LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Ron. thank you for sharing your detailed feedback on the LG monitors you've purchased, and we appreciate your patience in outlining your concerns.
We're genuinely sorry to hear about the quality and reliability issues you've faced with our monitors. This is not the experience we want our customers to have, and we understand your frustration.
Your feedback is essential, and it helps us identify areas for improvement. We're committed to addressing these concerns and enhancing our products.
Regarding the issues you've encountered, including flickering, patches of white/gray spots, and stuck pixels, we acknowledge that these are valid concerns. We're continuously working to improve our quality control processes.
As for the warranty-related repair, we're pleased that we could assist you, but we understand your frustration with the joystick issue.
We would like to resolve these issues for you and investigate the product concerns further. Please send us a private message via Facebook or X (Twitter) at @LGUSSupport, so we can better understand your situation and work towards a satisfactory resolution.
We appreciate your feedback and your loyalty to LG. We're here to help ensure that your experience with our products aligns with the quality and performance you expect.
-Junel
Its a awesome monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its always out of stock when i want to buy it best one
I would recommend this to a friendGreat purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son is so happy with his present! The graphics are amazing!
I would recommend this to a friendVery good product, recommend.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product has a little of backlight bleed on the bottom left corner but lt looks amazing.
I would recommend this to a friend