Customer Ratings & Reviews
- Model:
- 27GR83Q-B
- SKU:
- 10187423
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
to a friend
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was finally time to upgrade & the difference is incredible
I would recommend this to a friendDied after 17 months of ownership.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display stopped working 17 months after I bought it and LG wants the same price I paid for originally to repair it. I also noticed dead pixels after about 1 year of ownership. Wouldn't recommend to anyone tbh and I'll be avoiding LG products in the future.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Patrick. Thank you for taking the time to share your experience with the LG Monitor (27GR83Q-B) model. We understand your concern about the display issue and the dead pixels, especially after only 17 months of use. We strive to provide high-quality products that exceed our customers' needs and expectations.
Regarding the display, sometimes issues like this can be related to a malfunctioning component or a software setting. We recommend troubleshooting the connection cables and ensuring the monitor is connected to a stable power source. For more guidance, visit https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-a-blank-screen--20153188064348. If the problem persists, we’d be happy to explore further steps or even service options.
Please send us a private message on social media @LGUSSupport, and our team will gladly assist you with additional troubleshooting or explore other solutions to help resolve the situation. ^Juvy
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an amazing monitor and delivery was smooth and easy.
I would recommend this to a friendVery nice monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement monitor. Good value and nice resolution.
I would recommend this to a friendGreat monitor, came with dead pixel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, but came with one dead pixel. Other than that, no problems so far.
I would recommend this to a friendwas good until...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10 months in, white lines just showed up, and already troubleshoot the hdmi, laptop, there was no issue.
No, I would not recommend this to a friendSeems decent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it four months now and ive had no complaints so far.
I would recommend this to a friendLow contrast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in hopes of finally replacing my Acer Predator XB271HU but the contrast on these LG panels is so terrible I had to return this and another I tested.
No, I would not recommend this to a friendShipped with defect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Monitor arrived with 5 large clumps of dust under the screen in very distracting locations. Not going to play the ips lottery with this panel so I returned it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Timothy. Thank you for sharing your experience with the LG Monitor (27GR83Q-B) model. We appreciate your feedback and apologize for the inconvenience caused by the presence of dust particles under the screen. At LG, we strive to ensure the highest quality standards for our products, including their packaging and shipping. We regret that in this instance, our usual standards were not met. If there's anything else we can do to assist you or if you have further concerns, please reach out to us on social media @LGUSSupport so we can help you further. We are always eager to listen and improve our products and services to ensure your satisfaction. ^Juvy
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 years ago and no longer showing any display. Dont waste your time or money
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Drout. Thank you for sharing your experience with the LG Monitor (27GR83Q‑B) model. We understand when a display stops working, especially after only two years of use.
A helpful first step is to check that the monitor’s power cable and adapter are securely connected and that the outlet is functioning. If the power LED is on but the screen remains blank, try connecting the monitor to a different device or using another cable (HDMI/DisplayPort) to rule out signal issues. Performing a power reset—unplugging the monitor for 5 minutes and then reconnecting—can sometimes clear internal faults. More guidance here: https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-a-blank-screen--20153188064348. If the monitor continues to show no display after these checks, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
Damaged item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went to pick up a new montior got home unbox and the screen was damaged took it back to the store the orderd me another one hope that one is ok
I would recommend this to a friendUnnecessary
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah do not get this monitor unless you got tons of money laying around.
No, I would not recommend this to a friendJust want what I paid for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting on my monitor. Ordered Nov 22nd. Scheduled to be delivered Nov 26th. I've called Best Buy TODAY and I've been hung up on TWO TIMES. I just want my monitor or my money back. Oh, if you want to suggest checking with UPS.. IVE DONE THAT. SEVERAL TIMES. You can't track something that hasn't been given to UPS yet. The shipping label has been printed and that's it. What a joke. Send my monitor or my money back.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about waiting on a product like your LG Monitor (27GR83Q-B) model, especially when you're eager to start using it. Since it appears the monitor hasn’t been handed off to UPS yet, we recommend continuing to work with Best Buy customer service at 888-237-8289 as the retailer responsible for fulfillment.
To escalate the situation, you can request to speak directly with a manager at Best Buy or check their online support channels for additional assistance. If you continue to encounter challenges, feel free to reach out to us privately on social media @LGUSSupport with your purchase details. While we can’t directly intervene in the shipping process, we’re happy to provide guidance or explore further options.
We appreciate your patience and hope you’ll receive your monitor soon to enjoy its performance. ^Juvy
Do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of two stopped working properly lg is a nightmare to deal with
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Christy. Thank you for sharing your experience with us regarding your LG monitor model 27GR83Q-B. We understand your frustration and appreciate your feedback. To address this issue effectively, please send us a private message on our social media platform via @LGUSSupport. Our team is dedicated to assisting you with resolving the issue promptly. Your satisfaction is important to us, and we're committed to ensuring you have a positive experience with our products. We look forward to working with you to resolve this matter. ^Sam
Horrible monitors! Cords are 4 feet long???
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a joke! My 10 year old 23" Dell monitors SMOKE these pieces of garbage! LG is SOOO generous they actually give you a power cord that is 4 feet long? Good luck with that! These pieces of garbage are going RIGHT BACK. Picture quality is so ridiculously bad that 10 year old 60 HZ monitors are three times as crisp! Caveat Emptor!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! Thank you for sharing your experience with us. We're concerned to hear that you're dissatisfied with the picture quality and power cord length of your 27GR83Q-B monitor. Your feedback is important, and we'd like to assist you further. Ensuring that the monitor settings are optimized and checking the connection cables might help improve the picture quality. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Junel
Poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pick up employee was extremely rude. Started to get me a attitude when I asked why I wasn't notified when it came in. Also not being able to call my local store is almost a deal breaker for me ... Very disappointed in service from employee
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, ChristopherD. Thank you for taking the time to share your feedback regarding your experience with our customer service on your LG Monitor (27GR83Q) model. We sincerely apologize for the rude behavior displayed by our pick-up employee and any inconvenience caused by the lack of communication. We understand your disappointment and frustration. Your feedback is valuable to us, and we will address this issue to ensure it doesn't happen again. If you have any further concerns or questions, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor at a good price, the display and responsiveness is great
I would recommend this to a friendComputer Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this screen...............................................
I would recommend this to a friendMy products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My product ist wonderful lg very good very nice its ok
I would recommend this to a friendAwesome monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lived thus moving from a 60hz to 240hz. This works awesome with my new 4070 gpu.
I would recommend this to a friend