Customer Ratings & Reviews
- Model:
- 27GR83Q-B
- SKU:
- 11065091
Rating by feature
- Display Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
- Features
Rating 4.7 out of 5 stars
Unnecessary
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah do not get this monitor unless you got tons of money laying around.
No, I would not recommend this to a friendJust want what I paid for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting on my monitor. Ordered Nov 22nd. Scheduled to be delivered Nov 26th. I've called Best Buy TODAY and I've been hung up on TWO TIMES. I just want my monitor or my money back. Oh, if you want to suggest checking with UPS.. IVE DONE THAT. SEVERAL TIMES. You can't track something that hasn't been given to UPS yet. The shipping label has been printed and that's it. What a joke. Send my monitor or my money back.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about waiting on a product like your LG Monitor (27GR83Q-B) model, especially when you're eager to start using it. Since it appears the monitor hasn’t been handed off to UPS yet, we recommend continuing to work with Best Buy customer service at 888-237-8289 as the retailer responsible for fulfillment.
To escalate the situation, you can request to speak directly with a manager at Best Buy or check their online support channels for additional assistance. If you continue to encounter challenges, feel free to reach out to us privately on social media @LGUSSupport with your purchase details. While we can’t directly intervene in the shipping process, we’re happy to provide guidance or explore further options.
We appreciate your patience and hope you’ll receive your monitor soon to enjoy its performance. ^Juvy
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 years ago and no longer showing any display. Dont waste your time or money
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Drout. Thank you for sharing your experience with the LG Monitor (27GR83Q‑B) model. We understand when a display stops working, especially after only two years of use.
A helpful first step is to check that the monitor’s power cable and adapter are securely connected and that the outlet is functioning. If the power LED is on but the screen remains blank, try connecting the monitor to a different device or using another cable (HDMI/DisplayPort) to rule out signal issues. Performing a power reset—unplugging the monitor for 5 minutes and then reconnecting—can sometimes clear internal faults. More guidance here: https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-a-blank-screen--20153188064348. If the monitor continues to show no display after these checks, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy
Do not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of two stopped working properly lg is a nightmare to deal with
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Christy. Thank you for sharing your experience with us regarding your LG monitor model 27GR83Q-B. We understand your frustration and appreciate your feedback. To address this issue effectively, please send us a private message on our social media platform via @LGUSSupport. Our team is dedicated to assisting you with resolving the issue promptly. Your satisfaction is important to us, and we're committed to ensuring you have a positive experience with our products. We look forward to working with you to resolve this matter. ^Sam
Horrible monitors! Cords are 4 feet long???
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a joke! My 10 year old 23" Dell monitors SMOKE these pieces of garbage! LG is SOOO generous they actually give you a power cord that is 4 feet long? Good luck with that! These pieces of garbage are going RIGHT BACK. Picture quality is so ridiculously bad that 10 year old 60 HZ monitors are three times as crisp! Caveat Emptor!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! Thank you for sharing your experience with us. We're concerned to hear that you're dissatisfied with the picture quality and power cord length of your 27GR83Q-B monitor. Your feedback is important, and we'd like to assist you further. Ensuring that the monitor settings are optimized and checking the connection cables might help improve the picture quality. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Junel
Poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pick up employee was extremely rude. Started to get me a attitude when I asked why I wasn't notified when it came in. Also not being able to call my local store is almost a deal breaker for me ... Very disappointed in service from employee
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, ChristopherD. Thank you for taking the time to share your feedback regarding your experience with our customer service on your LG Monitor (27GR83Q) model. We sincerely apologize for the rude behavior displayed by our pick-up employee and any inconvenience caused by the lack of communication. We understand your disappointment and frustration. Your feedback is valuable to us, and we will address this issue to ensure it doesn't happen again. If you have any further concerns or questions, please don't hesitate to reach out to us on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
- Pros mentioned:Overall performance
Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor at a good price, the display and responsiveness is great
I would recommend this to a friend Computer Monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this screen...............................................
I would recommend this to a friendMy products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My product ist wonderful lg very good very nice its ok
I would recommend this to a friend- Pros mentioned:Refresh rate
Awesome monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lived thus moving from a 60hz to 240hz. This works awesome with my new 4070 gpu.
I would recommend this to a friend Great monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, smooth as can be. The only thing lacking is the stand and OLED but for what it is it works flawlessly.
I would recommend this to a friend- Pros mentioned:Overall performance
An amazing pc for gaming
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Quality is amazing and the mount is is cool. I love the adjustable height!
I would recommend this to a friend - Pros mentioned:Overall performance
Great monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance and color for the price overall.
I would recommend this to a friend - Pros mentioned:Resolution
Good overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, looks really nice. its my first 1440p monitor and im happy with it
I would recommend this to a friend Perfect upgrade for gaming setups
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded my gaming monitor from an ASUS VG248QE to this, and it's been amazing so far! No complaints! Initially took a little adjusting with the monitor settings to get the colors right, out of the box things looked slightly dull and pale, but it didn't take long to fix. Would definitely recommend this monitor!
I would recommend this to a friendGreat for PS5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is great; QHD makes images sharp, and the colors pop (although I dont know if they're accurate or not). And, since it has HDMI 2.1 ports, it is compatible with VRR and 120hz on the PS5. Coming from an old monitor that was 1080p and only supported the PS5 at 60hz, this was a literal game changer for me.
I would recommend this to a friendWould not recommend LG products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t expect the manufacturer to assist you if you have issues with the panel the first day of purchase. First, they refused to assist me at all and ended the call on me stating to contact Best Buy. I reached back out to them to inform them that Best Buy did not have any in stock in order to exchange. They then stated that they themselves, as the manufacturer would not exchange it and instead told me that my only option is to send it to them, wait 7 days for it to be repaired, and then they would send it back. They stated they could not replace it until I have attempted to have it repair. I got it on the 11th, today is the 17th. I obviously returned it instead and went with HP. First LG monitor, will never buy another again. I’ll be sticking with the companies that stick to PCs, laptops, monitors, and peripheral.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Seth. We appreciate you taking the time to share your feedback on the LG Monitor (27GR83Q-B) model. We totally get how important it is to have timely and effective help, especially when dealing with appliance issues. Our goal is to provide great customer service and make your shopping experience as smooth as possible. Your feedback really means a lot to us, and we’ll chat with our team about these points to enhance our product’s overall performance and quality. If there’s anything we can do to help you out, just give us a shout on social media @LGUSSupport. We're here to help, ready to assist. ^Juvy
Over-Selling Limited Quantity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this monitor during black friday. After a week, I spoke with a supervisor at my local Best Buy and she told me the product was out of stock and Best Buy is awaiting more inventory to fulfill my order. How was I able to purchase it when there wasnt any stock to begin with?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lizzy. Thanks for reaching out about your experience with the LG Monitor (27GR83Q-B) model. We understand your concern about encountering issues with inventory and fulfillment, especially after a purchase. We strive to provide exceptional services and ensure a smooth and seamless experience. Please contact Best Buy customer service at 888-237-8289 for clarification on why the purchase was allowed despite the stock issues and to get an update on when you might expect the monitor to be available.
If you have further questions or need assistance with LG products, please send us a private message on social media @LGUSSupport. We're here to help and ensure you have a positive experience with our products. ^Juvy