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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1361 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

  • Features

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the UltraGear 45” OLED monitor's expansive screen size, incredibly smooth refresh rate, and immersive curved design, praising the OLED technology for its vibrant colors and deep blacks. However, some users note concerns regarding text clarity and the relatively high price point. A few also mention the monitor stand's size and the lack of built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,361 of 1,361 reviews
  • Rated 1 out of 5 stars

    Don’t buy open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box which stated it had some scratches.. got product home and it didn’t come with the power cord or remote. Thankfully I had a lg power cord which worked, plugged everything in and the monitor won’t produce the image. Bought a new cord thinking it was broken and still no image on monitor. I don’t think beta buy fully checks the product before reselling… my wife broke don’t the box so now I’m having to log this huge screen back to Best Buy! Complete waste of time!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. We are sorry to hear about the challenges you have faced with your recent purchase of an open-box LG product. It is certainly frustrating to encounter missing accessories and technical issues upon setting up the monitor. We apologize for any inconvenience caused by the oversight in the product's condition and the additional hassle of having to return it to Best Buy. Your feedback is valuable to us, and we will address this matter with our team to ensure a more thorough inspection process for open-box items in the future. If there is anything we can do to assist you further or provide a resolution, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

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