Customer Ratings & Reviews
- Model:
- 45GS96QB-B.AUS
- |
- SKU:
- 6575395
Customer reviews
Rating 4.8 out of 5 stars with 586 reviews
(586 customer reviews)Rating by feature
- Display Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
- Features4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the UltraGear 45" OLED monitor's overall performance, screen size, and OLED quality. Many users find the monitor provides an immersive experience and appreciate the quick refresh rate. However, some customers have noted concerns regarding text quality and resolution. Overall, the monitor seems to be well-received, with the pros outweighing the cons.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice clean and amazing curve
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor, no complaints, looks great for work.
I would recommend this to a friend Rated 5 out of 5 stars
This monitor is the best I’ve ever owned!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, the color is beautiful, crisp resolution despite people saying the PPI isn’t enough. It definitely is enough and more. Gameplay feels crazy when you’re “locked in,” taking “immersive” to a whole new level.
I would recommend this to a friendRated 4 out of 5 stars
LG Ultragear 45”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor was easy to setup and has lots of customization in the monitor settings. After using it for about one week I have noticed it will begin to flicker after prolonged use and it seems to indicate that the monitor needs to be turned off and it completes the screen cleaning to prevent burn in and then the monitor is good for a few more hours.
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!! READ!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT WASTE YOUR MONEY!!! Wish I could review and give zero stars because that's honestly what this monitor needs. Bought this monitor on release day for $1699 plus tax. Got it home and all was well. Didn't really have any issues until 34 days after purchase (of course it was outside the return period) monitor started flickering violently while in game. Chatted with LG customer support and they said to unhook power cable and hold the power button for 15 seconds to do a hard reset. The monitor will then work for a week without issues then begin flickering again. So LG finally came to the conclusion that it needed repaired. They wouldn't send me a box because they didn't have a box big enough for the monitor. None of the local shipping businesses had boxes that it would fit in either. I was told to go to Lowe's and tape some boxes together to rig up my own big box but also that I would be responsible for any shipping damages while in transit. I ended up buying a giant plastic tote and bubble wrap for $85 and sent it off. They've had my monitor since June 30th and said that the parts needed to repair it are backordered and if it's not fixed by July 31th they will offer an alternate solution. This has been nothing but a headache from the start. Buy the Alienware monitor instead. This one will give you nothing but issues. Clearly they've had issues out of this monitor. Why else would the price drop from $1699 to $1099 after a month of being released.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Mason. We appreciate you taking the time to share your feedback on the LG Monitor (45GS96QB-B) model. We understand the importance of having new, reliable appliances that function properly. We strive to provide high-quality products and exceptional customer service that exceed our customer's needs and expectations. Rest assured, we will do everything possible to expedite the process and minimize further occurrences. Your feedback is invaluable to us, and we will certainly consider it as we continue to improve our products and services. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
- Pros mentioned:Screen size
Rated 4 out of 5 stars
Gaming monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid monitor nice color picture and sound would recommend if it’s in your budget
I would recommend this to a friend Rated 5 out of 5 stars
Awesome monitor that cover all needs!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im using this monitor for 1 year, this is the best purchase!
I would recommend this to a friendRated 5 out of 5 stars
Ultra gear Oled Must Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this monitor, it is lovely and fast. Can play 2 consoles on 1 tv or watch tv and play a game at yhe same time. Love it.
I would recommend this to a friendRated 5 out of 5 stars
Great screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality screen with fast 140 Hz oled panel.
I would recommend this to a friend- Pros mentioned:Screen size
Rated 4 out of 5 stars
Gaming monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality picture while gaming ..............
I would recommend this to a friend Rated 5 out of 5 stars
Love this thing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely high quality product, one of the greatest purchases I’ve ever made!
I would recommend this to a friendRated 5 out of 5 stars
Monitor oled 45” LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great monitor excellent in all aspects, I recommend it 100%
I would recommend this to a friendRated 5 out of 5 stars
Perfect Monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing especially with SIM RACING or SEIGE. Put on smash bros and it was a hit!
I would recommend this to a friendRated 5 out of 5 stars
Beautiful screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is great. Hope they make the 4k version at 49" but same height.
I would recommend this to a friendRated 5 out of 5 stars
Lg oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best monitor ever. Highly recommended for pc and Console gaming
I would recommend this to a friendRated 1 out of 5 stars
LOST MY MONITOR IN REPAIR! Refused to replace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute worst decision I ever made. I brought my monitor in on 12 1625 for a repair after this monitor had consistent blackouts. That really started around months six and got progressively worse. It has been over 2 1/2 months and they keep lying to me and saying that it’ll be next week and have absolutely no idea where my monitor is or time they’ve completely lost it and they won’t honor my warranty. The warranty says I’m supposed to get a replacement and to transfer my warranty over to the next monitor due to them losing it. They wanna give me a refund of the base pay of the monitor of what I bought it with no taxes or the warranty that was also included into it and want me to re-buy the same thing for an extra $600 that they lost this was an absolutely disgusting acts of service. Jackie and Noah are the worst managers and not honoring and scamming me out of my warranty and now I’m stuck here with nothing after I paid all this money with Best Buy. I will be putting a dispute with my credit card. I will also be putting a dispute with a Better Business Bureau and I’ve made formal complaints to their corporate an email and I will be looking up the chain to find who their bosses are to make a complaint as well.
No, I would not recommend this to a friendRated 5 out of 5 stars
Incredible Monitor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor is perfect for gaming sports games.! Beatifull image and brighter than 2023 Version. Also, it comes with speaker.
I would recommend this to a friendRated 4 out of 5 stars
Fantastic gaming monitor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent monitor for gaming! Only issue i have is after going into rest mode the speakers wont work until it is turned off snd on again
I would recommend this to a friendRated 5 out of 5 stars
LG UltraWide OLEDMonitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved doing the price match, great deal! Very happy with the product.
I would recommend this to a friendRated 4 out of 5 stars
LG monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great specs on this monitor. Easy install and optimized remote work.
I would recommend this to a friend- Pros mentioned:Oled quality
Rated 2 out of 5 stars
Came with a dead pixel
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time switching to OLED and I have to say I i love the monitor. Unfortunately, I've discovered a dead pixel on my unit and will be returning it very soon. Its ashame, but if im paying this much, I can't afford to have even one dead pixel on the panel.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Troy. Thank you for sharing your experience with the LG Monitor (45GS96QB-B) model. We’re thrilled to hear that you’re enjoying the stunning OLED performance, but we completely understand your concerns about the dead pixel. We strive to provide reliable, high-quality products that exceed our customer's needs and exceptional services to ensure a smooth experience.
If you haven’t already, we recommend confirming the retailer's return or exchange policy to ensure a seamless replacement process. Please contact Best Buy customer service at 888-237-8289 for your return. For additional help, you may visit https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. If you need any assistance during this process or would like more information about LG's pixel policy, please send us a private message on social media @LGUSSupport. We're here to help! We appreciate your patience and hope you enjoy your new monitor soon. ^Juvy














