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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 334 reviews

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  • Display Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-334 of 334 reviews
  • Rated 4 out of 5 stars

    Good but will wait for a glossy version someday

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good form factor, just don’t like the coating on it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great resolution, lacking everywhere else

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matte finish dulls everything on the screen. It makes a relatively the dim display look even duller. Still reflects absolutely everything off of it, and I would argue that it is more reflective than the glossy monitors and televisions that I own. Cool for being the first 5k2k OLED, but the window sticker is absolutely all it has going for it. What a disappointment.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. We appreciate you taking the time to share your thoughts with the LG Monitor (45GX950A-B) model. We understand how the screen's matte finish can impact the viewing experience, especially if you're expecting richer contrast or brighter visuals. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. While the anti-glare coating is designed to reduce reflections under bright lighting, it can occasionally create the perception of a softer or dimmer image, particularly when ambient light is strong or the display settings aren’t optimized.

      To enhance your display’s performance, we recommend adjusting the OLED Pixel Brightness and switching to a more vivid Picture Mode such as Game or HDR Effect, which can help amplify color and contrast. You can find these settings under Settings > Picture > Picture Mode Settings. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-the-best-picture-settings-for-your-lg-tv--20150577528034.

      We’d like to help you get the best out of your OLED monitor. Please send us a private message on social media @LGUSSupport so we can explore more in-depth adjustments or provide additional support. We’re here to turn your experience around. ^Juvy LG

  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall gaming monitor. The only and main reason for returning was low ppi.,Gaming was great but couldn’t use it for anything else.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, RobertP. Thank you for sharing your experience with us regarding your LG UltraGear 45" OLED Dual Mode Gaming Monitor. We understand your inquiry regarding the pixel density and how it affects your various tasks. To optimize the display for non-gaming use, we suggest adjusting the Windows scaling settings or the "Sharpness" level within the monitor's OSD menu.
      https://www.bestbuy.com/product/lg-ultragear-45-oled-dual-mode-5k2k-wuhd-165hz-wfhd-330hz-0-03ms-g-sync-freesync-premium-pro-gaming-monitor-black/JJ8VPZWPY9
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Curve was excessive and the dual mode did not function as claimed, I have a liquid cooled 5090 and it never could force the switch to 330hz

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi Jim, thank you for sharing your experience with the LG TV. Noticing an unexpected curve and having dual‑mode features behave differently than expected can definitely affect how the monitor fits into your setup, especially with powerful hardware like your 5090. Your feedback on the 330Hz switching behavior is valuable, and we appreciate you taking the time to call it out.

      You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-monitor-monitor-not-detected-when-using-on-screen-control--20153187900083.

      If you run into anything else or want us to take a closer look at your specific configuration, feel free to send us a DM at @LGUSSupport anytime.
      - Avril LG

  • Rated 1 out of 5 stars

    Broke on the last day of my return period

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned it for 15 days and it was amazing until it wouldnt power on anymore and best buy wouldnt help. Working with LG support is also a nightmare as they make it impossible to schedule your own warranty repair without talking to an underqualified support person first.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bryce. Thank you for sharing your experience with the LG Monitor (45GX950A-B) model. We understand how important it is for your new unit to work reliably and for support to be accessible when needed.

      If your TV won’t power on, we recommend trying a basic reset: unplug the unit from the wall outlet for about 60 seconds, then plug it back in and press the power button directly on the TV (not the remote). Also, ensure the power cord is securely connected and try a different outlet if possible. You can find more troubleshooting steps here: https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-no-power--20150893043202. If you’d like us to take a closer look or need further assistance with scheduling a warranty repair, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Rated 1 out of 5 stars

    Nongooddddds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy these monitor is bad just like lg I return 2 monitors with the same problem ffff lg couldn’t solve it

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Raul. Thank you for reaching out to us about your LG Monitor (45GX950A-B) model. We understand how important it is for your display to perform consistently, especially after multiple replacements.

      As a first step, please try performing a factory reset on the monitor by navigating to Settings → General → Reset to Initial Settings. This can clear any configuration issues that may affect performance. Also, ensure that the monitor’s firmware is up to date, as updates often improve stability and compatibility. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-monitor-how-to-update-monitor-firmware--20153819322140. If the issue continues, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy LG

  • Rated 1 out of 5 stars

    Displayport 2.1 works every blue moon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys save your money. Monitor is a beauty when it works no doubt. But good luck getting Displayport 2.1 to work. Works like once in 30 tries if your lucky. OH it easily works in dual 2K duel mode without any issues. But second you try for 5120X2160.all bets are off. Pathetic they release a $1999 monitor in this condition

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Monitor (45GX950A-B) model. We understand your concern about DisplayPort 2.1 functionality not meeting your expectations, especially at higher resolutions. We strive to deliver reliable, high-performance products and value your feedback.

      If you're having some trouble with DisplayPort 2.1, it might help to check that your graphics card drivers and monitor firmware are up to date. You can find any updates you need on the official LG support website. For a quick guide, just hop over to https://www.lg.com/us/support/help-library/lg-monitor-how-to-update-monitor-firmware--20153819322140. Also, using a good quality certified DisplayPort 2.1 cable can sometimes clear up those pesky connectivity issues.

      If you’re still running into problems, we’d love to help out more! Just send us a private message on social media @LGUSSupport, and our team will be super happy to assist you in troubleshooting and finding some solutions. Take care! ^Juvy LG

  • Rated 1 out of 5 stars

    Will not power on.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead on arrival. Will not power on. Tried everything.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Narek. Thank you for sharing your experience with the LG Monitor (45GX950A-B) model. We understand your concern about the unit not powering on right out of the box. Our goal is to make sure you have a great experience with our products and services.

      For the power issue, it might be worth checking that the power cable is snugly connected to both the monitor and a working outlet. Trying out a different power cable or outlet could also help figure things out. And don’t forget to press and hold the power button for a few seconds; sometimes that little reset can do wonders! We also recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. If you need more assistance, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-monitor-troubleshooting-no-power--20150893043202.

      We’re here to help! Just drop us a private message on social media @LGUSSupport, and our team will be happy to look into this for you. ^Juvy LG

  • Rated 5 out of 5 stars

    THE GREATEST EXPERIENCE YOU WILL EVER HAVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UNBELIEVEABLE EXPERIENCE.... ONCE YOU GO OLED... YOU WILL NEVER WANT TO EXPERIENCE ANYTHING ELSE. TRULY REMARKABLE. EVERY GAME, EVERY PIECE OF MEDIA I HAVE CONSUMED WITH THIS MONITOR HAS LEVELED UP. I CRY EVERYTIME I TURN IT ON

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the horsepower in your pc to power this thing just get it. Its incredible. I thought i would hate the curve but after i went to my local BB and saw it in person i bought it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good 5K2K monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a monitor that has very good resolution to run with Mac mini M4. The price a little on the high side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best monitor I ever had.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. This monitor is amazing. Looks great and works amazing. Due to resultion, ensure to use the right graphics card to support its massive 5k2k resolution, and get the best out of it. I use 5090 RTX.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, one of the best decisions I’m made in recent years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t give it five because the 5k2k version has my five stars.

    I would recommend this to a friend