Customer Ratings & Reviews
- Model:
- UP875
- |
- SKU:
- 5979504
Customer reviews
Rating 4.6 out of 5 stars with 2538 reviews
(2,538 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's picture quality, 4K capabilities, and ease of use. Many appreciate its reasonable price and solid performance, including upscaling and DVD playback. However, some customers have expressed concerns about the lack of WiFi and the remote control's limited range. Additionally, some find the size of the player to be larger than expected and have noted the absence of smart features.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good 4K player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This player is fairly decent. Does not have a lot of extra options but for the price gets the job done.
I would recommend this to a friendRated 3 out of 5 stars
4K DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The DVD player I bought doesn’t have an hdr. It doesn’t play the best but it’s ok to pass to my son.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Ok choice. Thought I would've really seen a big difference but I didn't from my Blu Ray player
I would recommend this to a friendRated 3 out of 5 stars
only 1 HDMI cable for hookups
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hope this will be a nice unit - however we are trying to find out how to hook up surround sound speakers
I would recommend this to a friendRated 3 out of 5 stars
Average DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To me it moved slow and freezes all the time. I would shop around first before buying this.
No, I would not recommend this to a friendRated 3 out of 5 stars
Fits perfectly but not able to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfect on my stand but not able to use my tv remote at all so I don’t really use it that much
I would recommend this to a friendRated 3 out of 5 stars
Good player, overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great player but is a bit overpriced. Blu Ray player is fast when accessing online content.
I would recommend this to a friendRated 3 out of 5 stars
Hard to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took a while to set this up. It works fine. Don’t see much difference between 4K and blue ray
I would recommend this to a friendRated 1 out of 5 stars
Doesn't Play Discs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After hooking up this player I put in a new bluray disc. The disc loaded and played for 3 seconds before returning to the home screen. I tried again, same issue. I tried another bluray disc I know works on Sony and Samsung players, same issue. Finally I tried an older DVD, and still the same issue occurred. I called LG customer service, they recommended I return the player, and that's what I intend to do. The price of this player was so good, I thought maybe I had a lemmon. So I went out and bought a replacement. Same issue. If you are looking at this product, save some time and move on to the next.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble out of your UP875 playing discs. You can troubleshoot this issue from the following help article: https://www.lg.com/us/support/product-help/CT00000299-1430839720368-disc-stuck-or-disc-error If this doesn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Rated 3 out of 5 stars
Wish it had a card reader
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected but the front USB doesn't let me connect a SD Card reader as I had hoped
I would recommend this to a friend- Cons mentioned:Wifi
Rated 1 out of 5 stars
Horrible! Old Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was old technology (I know, it is 4K, how is it old?). I was disappointed to find it has to hardwired into the main internet unit (can't think of what it is called). Ours is far away from the living room. This was not useable for us. Returned. Disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. We are sorry the UP875 did not meet your expectations due to the way it connects to your internet router. We hope you continue to allow us to provide for your home entertainment needs. Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Rated 3 out of 5 stars
Good brand for a 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The LG 4k player is good. And we already have one fire stick we just needed another one.
I would recommend this to a friendRated 3 out of 5 stars
Good Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The player is quite good. It is a little slow and the sound could be better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review it is very important to us. It is great to hear that you are satisfied with the Blu-Ray Player overall besides the Player being a little slow at times. I can understand how frustrating that may be for you and I would be happy to help. If you are in need of any additional assistance, feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Rated 3 out of 5 stars
It’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but no for me, thank anyway. Thank you for the opportunity I will buy again.
I would recommend this to a friendRated 2 out of 5 stars
Purple Haze! Me no likey!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's kind of a basic DVD player buttons are slightly awkward but biggest issue is there is a Purple Haze on every DVD I put in! I plan on returning it. Might try another one of the same model to see if it's just something with this particular one but if it continues obviously I will return and buy something different.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your Blu-Ray player. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Rated 3 out of 5 stars
Good but not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is not enough native 4k movies to really see the difference, just wait
No, I would not recommend this to a friendRated 3 out of 5 stars
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG blue ray player is as good as the quality Any samsung brand has.
I would recommend this to a friendRated 3 out of 5 stars
Plays most of my regular DVD’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This player won’t play some of my DVD’s it’s great with my blu Ray.
I would recommend this to a friendRated 3 out of 5 stars
Not Thrilled with LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't care much for LG brand this blu-ray player seems to work okay.
No, I would not recommend this to a friendRated 3 out of 5 stars
works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a deal fo the day, has no wi-fi, needs to be plugged in.
No, I would not recommend this to a friend






