Customer Ratings & Reviews
- Model:
- UP875
- SKU:
- 5979504
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's picture quality, 4K capabilities, and ease of use. Many appreciate its reasonable price and solid performance, including upscaling and DVD playback. However, some customers have expressed concerns about the lack of WiFi and the remote control's limited range. Additionally, some find the size of the player to be larger than expected and have noted the absence of smart features.
This summary was generated by AI based on customer reviews.
Changed plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We decided to go with the X-Box instead for the 4k streaming and gaming
I would recommend this to a friendDVD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Blu Ray player for the price.................
I would recommend this to a friend- Pros mentioned:Picture quality
Broken
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was good, but had to return. The unit I received seemed to have gotten hot or was molded badly. The disk drawer would drag when opened and the case had a hump look to it.
No, I would not recommend this to a friend Unsure...stick figuring it out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need more in store instruction but I believe it is a good value.
I would recommend this to a friendNice player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this player is great, the quality of the movies is amazing.
I would recommend this to a friendGood for a first 4K player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure what to expect but it’s working out good so far.
I would recommend this to a friend4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think I can see the difference between Blu-ray and 4k.
No, I would not recommend this to a friendHad potential
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because of price point and reviews. Had to exchange it twice; image would go black for a brief moment during the movie on both units. Not sure if it was something with the player or my tv. Went with a sony unit and did not have the same problem.
No, I would not recommend this to a frienddvd review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Player works just fine. Don't understand all the hype about 4K
I would recommend this to a friendPretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not bad for the features it offer. Still figuring it out
No, I would not recommend this to a friendBought and then returned
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this and had to return about a week later. Some disks just wouldn't play. I had high speed cables, and tried all troubleshooting on the LG website, to no avail. I may have gotten a lemon, but I replaced it with a Sony.
No, I would not recommend this to a friendDoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bare bones player that works well enough. Nothing fancy
I would recommend this to a friendGreat DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow the movies are so clear and the picture is great
I would recommend this to a friendDoes not have wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have wifi which of course the buyer has to be aware of. Technically the buyer is paying for the features s/he gets. Two stars only because it was sold as a “deal”. If you are ok with the wired connection, then it is not a bad player for the price.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the excellent review. Such detailed information really helps us understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the Blu-ray player did not meet your expectations. ^CP
Does not sync with latest lg tv 70uj6570
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 70 inch latest lg tv 70uj6570 and this DVDs player Dvd Player works well but tv remote does not work with this DVDs player After trying all the 9 setup options for lg remote types returned it to Best Buy Lg should do better job
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
Please check as soon as you buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Believe it or not, never used in 2 years after purchased. We moved right after buying and never hooked up with TV. 2 years finally everything ready to go, connected everything hooked up and guess what that sucker don't work. There is no response at all on player. Don't see any lights going on/off tray does not come out. Like it's a complete dead piece. Wasted $85 as now it's 2 years I can't even claim warranty
No, I would not recommend this to a friendTerrible support with LG on this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with unit and was lead to believe would get a refund sice it was under $100.00, well a little over 2 weeks later was told wouldnt get a refund, would have to send it in first to see if it could be repaired. In the meantime i had bought another blu ray player. Always had good luck with lg in the past, will defiantly be hesitant about buying any more of their products going forward.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .So sorry for the inconvenience this has caused. We would be happy to look into this for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
- Cons mentioned:Remote control
Not as good as my previous 3D Blu-ray player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use remote easily, had to press keys 2 - 4 times to get anything to happen. /seemed like you had to point it directly at the Blu-Ray player. and no apps?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your Blu-ray player, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
Got a lemon
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was hooked up directly to a TCL 49S515 with a premium cable. Would start up fine, and play a 4K disk for a bit, but at some point, the picture would freeze / skip. A bunch of video noise, like a satellite signal during bad weather. Did it for every 4K disk. Exchanged it for another brand player. The other player hasn't blurped yet.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the Blu-ray player you received had this trouble. We hope you continue to allow us to provide for your home entertainment needs. Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Doesn’t even work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this while we were in the process of moving, had it shipped to the new house. Got my TV set up and plugged in this player. Finally got a chance tonight to sit down and use it and it don’t even work. The one time in my life I don’t try something right after I plug it in and it don’t work and now I can’t even return it. Brand new never used and doesn’t work. Wow!!!! Total junk
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are so sorry to see that you were never able to use your Blu-ray player. We would be happy to look into this for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP