Customer Ratings & Reviews
- Model:
- UP875
- SKU:
- 5979504
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's picture quality, 4K capabilities, and ease of use. Many appreciate its reasonable price and solid performance, including upscaling and DVD playback. However, some customers have expressed concerns about the lack of WiFi and the remote control's limited range. Additionally, some find the size of the player to be larger than expected and have noted the absence of smart features.
This summary was generated by AI based on customer reviews.
No Apps in this player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed to learn that this 4K player doesn’t have any apps. I couldn’t get rid of my old Blu-ray player because of that. No complaints on any other functionality.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see the UP875 did not meet your expectations. If you are interested in finding a great 4K UHD Blu-ray player with applications check out the UP970. It has Netflix and YouTube applications. ^CP
Only worked for a few months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I don’t use a player much I forgot about it and the warranty expired. I still had my older Magnavox, I set it back up and it is still working.
No, I would not recommend this to a friendNot Worth It
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a shame. Everything about this player is great expect for the frequent freezing of the 4K discs that happens half the time.
No, I would not recommend this to a friendThis Blu Ray will only work with HDMI 2.2 ports an
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work on 4k tcl tv. It requires HDMI 2.2 on tv. Geek squad walked me through starting up at 420dpi then worked on 1080 but tv goes black at 2160
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Did not work with my regular HD TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with regular HD TVs! Had to exchange it. Should have been told that in the store. No warning on box or in manual either.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the review. We greatly appreciate the feedback and we are sorry the blu-ray player did not meet your expectations. ^CP
Very Sketchy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my new 4k Samsung tv. The player is very sketchy, have to turn off and on sometimes to get it to work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble getting your UP875 to operate. You can troubleshoot issues with playing discs from the following help library article: https://www.lg.com/us/support/product-help/CT00000299-1430839720368-disc-stuck-or-disc-error If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Made a loud noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with this player at all. It make a loud whirring noise when I tried to play a DVD. I had to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear you had loud noises coming from your UP875. We hope you continue to allow us to provide for your home entertainment needs. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a few months. Not worth the money.
No, I would not recommend this to a friendConnection thru ethernet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only bad thin about this item is the internet connection thru eternet cable and not thru wiffi
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see the UP875 did not meet your expectations. Thanks for sharing your feedback. We take our consumer feedback into consideration for research, design, and growth opportunities. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
broke in 3 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont buy. we never use it and when we did it broke. disappointed in purchase
No, I would not recommend this to a friend- Pros mentioned:4k, Picture quality
Simple, Inexpensive and Elegant 4K Appliance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a no-frills 4K Bluray player that boots up faster than any I've ever seen, is flawless in it's operation and looks great on the shelf. Plays 4K discs and upscales conventional Blurays to near-4K image quality (also has 1080p Upscaling for DVDs). I've read reviews by people complaining about it's lack of wifi connectivity and lack of apps (such as Hulu, Vudu, etc.). Guess what? Get a Roku box! Or fork out 39 bucks for a Fire Stick. Oh wait - 95% of those people already own one of these and nobody (really, nobody) ever buys a bluray player as his / her sole streaming device. So what you have here is a 4K disc player that has one job and it does it well. Play movies and recorded material beautifully, and this is reflected in the price, a very fair price. On top of all this, you get the (typical) LG excellence in build quality and a beautiful media appliance, on which you can rely for a long time to come. ...
I would recommend this to a friend Not a good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good 4K player. Didn't like the remote and not wifi enabled. I returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
4k dvd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be good.ordered it recieved it in mail wouldnt play no power
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see this has been your experience with the UP875 4K Ultra 3D Blu-Ray player. We would love to help you out with this. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
way too slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it takes over 5 min to get anything to start working with this thing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear your Blu-ray player did not meet your expectations. If you're in need of some guidance with using your Blu-ray player, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. ^CP
No wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Notice to all, what good is a streaming device without Wi-Fi capability?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you so much for the feedback. We appreciate you taking the time to let us know your thoughts so we can improve. ^CP
Low end 4k player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony Blue-ray player was better. 4k not. Returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry your Blu-ray player did not meet your expectations. The UP875 is a 4K Ultra HD 3D player. Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Player didn’t work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We returned the player twice because it would not work.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are having trouble receiving a Blu-ray player that works. If you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Didn’t see any difference using 4Kil
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please wait for better ones the cost will come down soon.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your blu-ray player, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
- Pros mentioned:Picture quality, Price
Entry Level 4K UHD player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 4K television back in November and have been itching for a 4K bluray player. In checking the bestbuy website, I saw where there was an open box LG player. Since I don't need the wifi/smart features, this player seems tailor made for me. I ordered the player and the movie Dunkirk. I picked this up, brought it home and had it hooked up and set up within 10 minutes. Easy to do and the film looks amazing. I am now going to begin to enjoy the new tv while getting used to the amazing clarity and colors this player showcases. Excellent player at a really great price.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Excellent player. Well worth the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a UHD 4K player that just played UHD 4K discs. I don't need anything else and this device is perfect. Easy to setup and fast. I have this setup on my P series Vizio TV and the picture is beautiful. I am very satisfied and would recommend this to anyone interested in purchasing a UHD 4K blu ray player.
I would recommend this to a friend