Customer Ratings & Reviews
- Model:
- LG CM4590
- SKU:
- 6333918
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the sound quality, Bluetooth connectivity, easy setup, price, and bass of the XBOOM and Speaker System Combo Set. They appreciate the CD player and find it convenient. However, some customers wish the speaker wires were longer and the unit was smaller. Additionally, a few customers would like more control over the equalizer and volume.
This summary was generated by AI based on customer reviews.
Totally Disappointed- Don't Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased today 10/28/23. Sadden- CD player don't work. So disappointed. Tried 10 CD's keep getting cd error.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We're sorry to hear about the issue you're facing with the CD player in your recently purchased LG product. We understand how frustrating this must be, and we sincerely apologize for any inconvenience caused. To better assist you, please send us a private message on Facebook or X at @LGUSSupport or call us at 1-800-243-0000 with your contact details and any relevant details.
This information will help us investigate the matter and provide you with the necessary support. ^Jayne
Do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after one day. I would not recommend buying this
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
- Pros mentioned:Bass, Sound qualityCons mentioned:Speaker wire length
Buy one. Best bang for the buck stereo-wise.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for the buck. It sounds amazing and puts out bass deep enough that pictures and a painting jumped off the wall where they were hanging. The only drawbacks I've had with this unit have been with setting and storing preset radio stations, the speaker wires are short-limiting how far each component can be spread from each other, and the speaker wires connect by pinch points and are wired into each speaker and the subwoofer. I'm used to having pinch points on the back of the stereo and a pinch point on the speaker, making it possible to use a different longer and thicker speaker wire to space the speakers further away from each other and not have to keep reconnecting the speakers to the stereo after the cord gets yanked out when someone trips on the cord. All in all, this is an awesome unit with great sound and I'd definately recommend picking out up.
I would recommend this to a friend Not enough bass, and week treble that cracks.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful bass quality here too. Thank god for Refunds! Not even worth the 1 star its forcing me to give.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Bluetooth connectivity issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started having bluetooth connectivity issues a little over week after having the system.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your open feedback. Please know that this is not what we want you to experience. It'll be our pleasure to identify what has been happening with your sound system, and what's the best thing can be done with it. Please communicate with us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000. We'll be waiting for you. ~Bridge
Don’t buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Won’t turn on sometimes and if it does turn on you have no control of the functions
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. ^Vanessa
Sounds like a toy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds muffled & terrible. Might be ok for a young child. Recommend saving your money to buy something better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
great stereo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return the stereo won’t work for my tv I have to return it but can’t till this virus stuff is over I have bad health issues I can’t go out running around hopefully by the end of this month I hope
I would recommend this to a friendPass on this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sub, cheep plastic, if your ok with no bass its ok. Super easy to setup and use though.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Disappointed with my purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was returned because cd player didn't work. I was disappointed.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Charles. We're sorry to hear about the inconvenience you have experienced. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. We will surely pass on your feedback to the rest of our team. ^Anthony
Lg can do better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker audio was terrible no sound from subwoofer. Main unit is made so cheaply. Sony come back to the mini hifi please.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We recommend sending your sound bar system to our repair center. Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would can set this up. Thanks. ^Jennifer
do not buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it just stopped working, one day it did not turn on
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had for 2 weeks and the blu tooth connection stopped working.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Product is a disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The CD player does not work and makes a grinding sound
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Sherry. Thank you for your time in leaving us your review in regards to your speaker. It's hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ~Anthony
Worst of the worst
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it was on clearance, I returned this because it sucked. Get your self a Yamaha system and don’t look back!
No, I would not recommend this to a friendHorrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality. Sound was distorted. I returned this and bought another item.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Garbate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's not music, it's too much bass. thanks is not pure, eq is a failure
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Not acceptable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No headphone jack!!! Makes purchase non- acceptable - returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Don't buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BbjhjjSocks I wood like a better one this one sucks
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Item not purchased/why am I getting this?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not purchase this item. Why am I getting this?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize for any inconvenience.This feedback will be shared with our product team.^Venette