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Customer Ratings & Reviews

Your price for this item is $34.99
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The comparable value price is $49.99

Customer reviews

Rating 4.1 out of 5 stars with 1067 reviews

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Rating by feature

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the great protection and water resistance this case offers for their Apple iPod touch 5th and 6th generation devices. Many also highlight the case's snug fit and ease of use, making it convenient to handle their iPods. However, some users experienced issues with the screen protector and power button, while others found the price to be a bit high. A few also noted challenges with headphone jack compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,067 reviews
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work, water splashed on it, and it got under the case and my daughters iPod stopped working. We had to put it in a bag of rice overnight, thank goodness it worked the next morning. We returned the case!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vase is not cool enough for kids and the price is way to much

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Paul,

      We’re sorry that the FRE case for the iPod didn’t quite pass the kid’s cool test. We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one year limited warranty you get.

      If you have any LifeProof questions please feel free to give us a call at 1-855-419-7418. We are happy to help!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Not water resistant AT ALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old son bought this case with his own money because it was waterproof up to 6 feet. His phone fell in a puddle of water and now it doesn't work. He needs to buy a new one. I would not recommend this product to anyone.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Monkey,

      We’re truly sorry that your son's iPod sustained water damage. We realize just how frustrating a damaged iPod can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.

      Your son's iPod is beyond the limitations of our warranty, however, we would very much like to offer you a new LifeProof case since his is compromised. Please feel free to reach out to us at 1-855-419-7418, and we can set this up for you.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 2 out of 5 stars

    Broke in 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug that covers charging port broke off in 1 week. Hard to remove because it affixed to screen.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Klama,

      We are sorry that the charge port door on this FRE case broke at all, let alone after one week. We want to assure you that this is not typical and we certainly want to help you out. Please give us a call at 1-888-533-0735, and we will be happy to get a warranty replacement going for you.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Not waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after seeing it on youtube and I decided to do a boneheaded thing and submerse it in water, water got in, tried the oter cover and guess what it got in again. My ipod dried in rice nicely but the case isn't as advertised.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Applying the front part of the case is tricky and mine was still leaking water. Returned it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Lifeproof. Pricey. Very flimsy. Don't recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ruined my iPod!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start off the product comes with two pieces, a hard back for the iPod and screen protecter like piece of plastic that seals to your iPod. making it so you can't take the case on and off whenever, unless you wanna buy new screen things each time! Also after only like a week i had my iPod in a hot tub and somehow water got into into, ruining my iPod!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I Would not recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced earphone adapter strips out after one day, clunky

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    seemed cheaply made and I returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't like it when I opened it so I return them both.it seemed cheaply made and kind of flimsy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Leaked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaked and ruined the iPod. Minimal water got in but just enough to ruin it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought the case would be great but the problem is this is not a typical lifeproof case. Instead of a 2 piece case that snaps together this one has a film that sticks to the front. After a few weeks of use the film starts to peel off. Both front pieces did this shortly after applying.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as the phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a big disappointment because it's not as nice as the phone version.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buttons are hard to press not 100 percent good fit on the phone

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to put on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. Buttons didn't work well with it on

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi nubbin54,

      We are sorry that the control buttons on this FRE case gave you trouble. This is disappointing but we assure you that this is not typical. We truly hope that this one abnormal experience does not discourage you from considering our products in the future.

      If you ever have any LifeProof questions please feel free to give us a call at 1-888-533-0735. We are happy to help!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Good idea - had to return it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this because I couldn't turn it on or off when in the case. Clearance was bad. When I thought it finally was off, the 'Apple' kept coming on, then off. Messed with it longer than I should because I liked the idea.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof has redesigned this case. It is Not the easiest to put on. It is NOT waterproof by any means. The film for the screen protector is nice to the touch and does a good job protecting it from scratches.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case to protect my daughter's iPod. In less than a month the iPod's screen shattered. The case looks nice but it doesn't protect the iPod at all.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Shorty,

      We are truly sorry that your daughter's iPod sustained an injury. We realize just how frustrating a damaged iPod can be and completely understand your disappointment. Protecting your device is our highest purpose, and although we put extensive resources toward this end, we are unable to guarantee an incident-free outcome in every situation.

      The iPod is beyond the limitations of our warranty, however, we would very much like to offer you a new LifeProof case since hers may have been compromised in the incident as well. Please feel free to reach out to us at 1-888-533-0735, and we can set this up for you.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with this purchase. The iPod does not fit on the charging station I purchased because this cover blocks it from setting properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst case i have ever bought.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i woukd never recomend someone to buy this product unless they are out of their minds. worst product ever. if there was an option to put 0 stars i would.

    No, I would not recommend this to a friend