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Customer reviews

Rating 4.5 out of 5 stars with 1489 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the frē Case's excellent protection, water resistance, and ease of use. Many appreciate its lightweight design and good fit, while some find the sound quality slightly diminished and the price a bit high. A few users had mixed feelings about the included screen protector and headphone jack compatibility. Overall, the case receives positive feedback for its protective qualities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,489 reviews
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great water resistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Primarily we bought this for the ability to take water picks. We had a trip to Cancun and it was more than we expected. I was able to take it on water trips and pool and no problem with the use of screen or anything else. My only problem was it was hard to pry open, thought that it would break because of the force of us prying it open.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sense of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I am very happy with the LifeProof case for iPhone 5S. After testing it, I have a sense of security regarding the protection of my phone that I've never had before. It is unobtrusive to the function of the phone! A little pricey, but I think it's worth it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water resistance

    Rated 4 out of 5 stars

    It does the work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install no instructions needed and water proof

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this case is working fine with a few drops here and there. Haven't tested the water resistant feature yet.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case, fits perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that fits and protects perfectly. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful case, easy to put on. looks great not bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    This case is used by my child who works at a pool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second case we purchased for my teenager. The first one lasted a year, and considering the number of times it was dropped on a concrete pool deck and went into the water I am pleased at how well the expensive iphone was protected. The first one did develop a small crack, and some water got inside, so we replaced it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good protection. Just a little bulky.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for phone overall. A little bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case I hope the home button cover stays in tact this time my last one messed up this is the replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an iPhone for my mother-in-law and she needed this for sure! She'll put the term 'life proof' to the test.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Water resistance

    Rated 5 out of 5 stars

    Great case very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, easy on and off watertight and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case for iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, you cannot make a better investment to protect your iphone. I have purchased one of these for all of my iphones and they have always worked flawlessly! Dropped them, had them 8ft. At the bottom of a pool for 30 mins with the flash going and when i pulled it out, wiped it down and its like brand new. Awsome case!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Does what it should without adding any extra bulk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone great and doesn't add any extra bulk

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Kitchen proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first I phone and was scared about dropping and breaking the phone. 20 minutes after putting the case on my phone it was dropped I to the kitchen sink while I was on the phone into a pot of hot water. No breakage or moisture to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Good and durable case. Muffle the sound on speake.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is durable but muffle the sound I. Speaker.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not as good as Otter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is slimmer, but I do not personally trust this as much as the otter box

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Triman,

      We’re sorry to see that you’re not quite as confident in the protective capabilities of the LifeProof FRE as we are, but we trust that over time you’ll be pleasantly surprised at just how well this case will add to the security of your device. If you ever have any questions or concerns with the case, please feel free to reach out to our friendly LifeProof Lifeguards at 1-888-533-0735, and we’ll be more than happy to help!

      Cheers,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Life proof iPhone 5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using lifeproof cases on our iPhones since the 5s came out and only had to replace the case from having dropped it, but iPhone has never been damaged. So it has been a great value to protect the phone itself from damage. We will continue to use the cases from lifeproof

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Kind of cumberson as it relates to the ear jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a lot more bulky than I anticipated. Case lumps in back.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi CoolBreeze,

      We’re sorry that the FRE Case is a bit too bulky for your comfort level. We do our best to keep our cases as streamlined as possible without sacrificing protection. We do hope that a little bit more material will be worth it after a drop or two and your iPhone 5/5s is safe. If you have any questions please feel free to give us a call at 1-888-533-0735, and we will be happy to help out.

      Best,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Waterproof

    Rated 3 out of 5 stars

    Water proof is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water proof is nice, if the seal doesn't fall out of the charging port.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case if you can buy on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it would be a good sturdy case that would stand up to a high drop and water. Our kids get a hold of the phone and drop it all the time and the case seems to keep the phone well protected. I'm not sure the case is worth full retail price but would recommend purchasing it on sale.

    I would recommend this to a friend