Customer Ratings & Reviews
- Model:
- 2101-05
- SKU:
- 2711865
to a friend
Customers are saying
Customers are enthusiastic about the frē Case's excellent protection, water resistance, and ease of use. Many appreciate its lightweight design and good fit, while some find the sound quality slightly diminished and the price a bit high. A few users had mixed feelings about the included screen protector and headphone jack compatibility. Overall, the case receives positive feedback for its protective qualities.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Third Case in 2 Years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still probably bext oveall protection on market, but seal has tendency to break
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey There,
Thanks for the kind words! We’re sorry that the seal has broken a couple of times in a couple of years. We do hope that you have taken advantage of our warranty to replace your cases. If you ever need assistance with your FRE case please do not hesitate to give us a call at 1-855-419-7418. We are happy to help!
Cheers,
LifeProof Customer Service Team
Does not fit iphone 5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fit of the case is so tight that you cannot press any buttons on the iphone 5. I would not recommend this case.
No, I would not recommend this to a friendNot worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the idea of 'total protection' for my phone, but after using it a while, I am not thrilled. People tell me they have trouble hearing me on voice calls. The Touch ID feature of my phone does not work as well, and screen response is not that great, either. Overall, the protective features seem good, but functions don't work as seamlessly. I don't feel like this case is a great value.
No, I would not recommend this to a friendWouldn't buy again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This broke after only a few months of use! Wouldn't buy again!
No, I would not recommend this to a friendWas defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this didn't let me use the power button on my phone. It was obviously a defective case.
No, I would not recommend this to a friendkinda a pain to use earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to unscrew the plug where the earbuds go and then what to do with that screw ???
I would recommend this to a friend- Pros mentioned:Waterproof
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Sturdy. But not the best looking case.
No, I would not recommend this to a friend Ok ?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a iPhone 5s it has a tight fit when you put your phone iin the case
No, I would not recommend this to a friendGood Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with my iphone 5s. It cannot use the fingerprint passcode.
No, I would not recommend this to a friendNot 100%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was ok. Flip piece broke off pretty much right away.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi there,
We’re sorry that a piece of your FRE case is broken. If you still have the case we can easily send you a new one through our warranty. Simply give us a call at 1-855-419-7418, and we will be happy to get you set up with a new warranty replacement case.
Best,
LifeProof Customer Service Team
Great but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic covering scratches pretty easily, my only complaint.
I would recommend this to a friendNeeds to be more durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen comes off easily and not all car charges fit with case
No, I would not recommend this to a friendno good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.broke after 1 week of use, little button on bottom broke off
No, I would not recommend this to a friendWaste of $80
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product broken already.Was told there is no warranty.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi mikejoemom09,
We are sorry that this FRE case sustained some damaged. We are even more apologetic that you were told there is no warranty. As long as you still have the damaged case we can certainly get a warranty replacement arranged for you. Please give us a call at 1-855-419-7418, and we will be more than happy to get that lined up.
Best,
LifeProof Customer Service Team
wish it took better underwater pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wish it took better underwater pictures, and easier to open
I would recommend this to a friend- Cons mentioned:Sound quality
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.caller unable to hear me when case on. Sound muffled or as if in a hole. Thought was phone but took case off & that took care of problem
No, I would not recommend this to a friend - Pros mentioned:Fit
Poor quality not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product at all, although the case fits snug the foam from the charger flap fell out after 4 days. And clipped back shut with a gap and would open on its own.
No, I would not recommend this to a friend Terrible warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never spend this $ on a Lifeproof case.my daughter dropped her iPhone 5s, cracked the glass and no warranty at all for phone. Spent $119 replacing her glass
No, I would not recommend this to a friend- Pros mentioned:Water resistanceCons mentioned:Screen protector, Sound quality
Decent for the protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case if you need the extra protection from water while maintaining a slim design. It is very sleek, good looking, and since it comes in an array of different colors you can make it personable. They also sell skins you can place on your lifeproof to make it even more custom. My only complaints are the screen protector create an oil slick mark or newton rings that cause a rainbow effect taking away from the clarity or IPS display of the iPhone.. Also, the sound is very muffled. If you want the same protection without compromising the display clarity go for the Nuud. Watch my video for a more in depth review of the Lifeproof Fre
I would recommend this to a friend Didn’t live up to name
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not impressed with lifeproof. Definitely not 100% waterproof case. Allows moisture and water into the case and had to end up getting a new phone.
No, I would not recommend this to a friend