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Customer reviews

Rating 4.5 out of 5 stars with 1489 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the frē Case's excellent protection, water resistance, and ease of use. Many appreciate its lightweight design and good fit, while some find the sound quality slightly diminished and the price a bit high. A few users had mixed feelings about the included screen protector and headphone jack compatibility. Overall, the case receives positive feedback for its protective qualities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,489 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good water proof protector for iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect size, it fits easily in the pants pocket. The only problem I found so far is the button for RING - SILENT switch it is very hard to activate. Also the ring sound is diminish but using the phone itself is no problem. The price at Best Buy was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice for protecting your phone...............

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for protection!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has protected iPhone from any drops. Can do many things with a lifeproof case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cases, I don't have to worry about my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof

    Rated 5 out of 5 stars

    Great Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic waterproof case and protects the phone very well. I have dropped it multiple times and there are not cracks in my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product. Leaked after 3 weeks. Ruined phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for my son. It leaked after 3 weeks. It was tested prior to usage and it worked several times after getting it wet. After it failed the new apple 5S phone was ruined. Lifeproof does not stand behind its product. They do not warranty damaged phones. It is in the fine print on page 8 of owners manual. You never know when this product will fail, so it's pointless using it under water. Their customer service department is worthless because they don't care that the product failed. There is no point in guaranteeing the case because when it leaks your phone is ruined. I would have never purchased this product if it stated on the packaging that they will not reimburse for damaged phones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    EXCELLENT CASE!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case, waterproof tested, and it passed. The Touch ID works great with this case!!! SOOO happy they made this revision!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof

    Rated 5 out of 5 stars

    Good Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! Water proof, Dust and dirt Proof and shock Proof!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for your phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my daughter's new iPhone. She loves this case and says it is, by far, the best case she's ever had for her mobile phones...

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Screen protector, Sound quality

    Rated 1 out of 5 stars

    This case sucks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case trying to get away from another manufacture but it looks like i might go back. The application of this case is easy. It is water tight, but to acive this there isn't really any hole for the speaker so the case vibrates a ton when listing to music. Also there are raised areas on the screen protector off the ear piece and the lower part of the actual screen that make it almost impossible to use the phone. You have to double tap every selection made to get the phone to respond. Also this case increases the amount of typos that will occur and slow down typing/texting speed. I am taking this case back as it has rendered my phone unusable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    Cracked front screen after a week

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased this case because it was smaller and sleeker than his Otter Box. However, about a week after he changed to LifeProof, his brother thunked his phone with his finger, and the screen cracked. It definitely didn't protect the front screen as it is supposed to do (claims military impact). I know his phone did not have a crack prior to putting it in the LifeProof case. Now, we have a very expensive screen to replace because there's a $150 deductible the insurance company is charging, after originally charging us an upfront $200 policy fee. (By the way, do not purchase ProtectCELL insurance, either.) And, LifeProof doesn't cover any damages to the phone it is supposed to protect. So, the Otter Box is bigger and bulkier, but if you really want to protect your phone and yourself from a costly replacement or repair, stay away from the LifeProof.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not As Shown in the Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for my wife to replace a 2 year old life proof case and was very disappointed to find that the item i received was not what was described. This item was not a magenta/dark magenta case as pictured or described, it was actually magenta and black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy another phone case. I love this one

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    works as promised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is pretty clumsy with her phone so she bought this case. It has been dropped several times and in water once and the case protected it, as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Teal1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water was not a problem for this case. Very nice color

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Protection from the 2 year old

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it after we lost one iphone to the baby exploring the house. Not an issue since purchasing. Fully submersible, but not meant for diving.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must own for Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm rough on phones and have had lifeproof before. I feel like they are a must own if you want to keep your device in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the best and most slimmest case I have ever had or seen

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    A must for the phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for an iPhone that is going to be used by kids or during sports (cycling or running) - Not bulky

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Waterproof tested and it works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the water test and no leaks at all, but the materials of the case feels like cheap plastic for 80 bucks.

    I would recommend this to a friend