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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 848 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are pleased with the fre Case's protection and waterproof capabilities, frequently citing ease of use and a good fit. However, some customers noted that sound quality could be muffled, and a few expressed concerns about the bulkiness and price. The included screen protector and headphone jack adapter also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 848 reviews
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case covers up the speaker so you can barely hear the person you are talking to. The other person can barely hear you as well. The belt clip is not user friendly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Falls apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better suited for the iPhone. Started falling apart after a week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read great reviews for this product and it cracked in less than a week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not hear anything from the ear piece even on high volume.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Case cracked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thee case cracked when mt daughter tried to remove it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lifeproof but not wife-proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front cover of the lifeproof case came off in days

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case but mine has already fallen apart.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Did not do what was advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muffled the sound...like talking in a barrel. Never did rid of the air pocket. Manufacturer is sending me a newer version for replacement!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fell apart within a few months. I contacted the company for a replacement and it took over a week just to process the claim. The replacement was just as bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to stop using it. Couldn't text or talk.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can no longer use it. No one could hear when on and texting wouldn't work properly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    returned to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. The screen protector was impossible to put on the phone and scratched easily.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to use the touch screen with the case. returned. glad did not buy it online, so can be easily returned at best buy store.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Don't buy this! Completely ruined new cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ruined our brand new cell phone. Would never recommend paying the ridiculous price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day after I bought this expensive case my new phone fell and screen shattered

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Callers cannot hear me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea and product, however many complaints that callers cannot hear me well when I have phone in the case.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned. Did not like the look or feel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the tinted back or the way it felt in my hand. Returned & bought an Otter box instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Obstructs touch screen, but it is waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not like the way it fits on touch screen, turns phone into poke screen instead of touch screen

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Horrible cover for IPhone 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top plastic cover very lose making difficult typing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Already broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 2nd month of use. Hopefully they will warranty it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The life proof case is disappointing to say the least! I bought it for my daughter and myself. My daughters brand new iphone broke the next day! So lifeproof? I think NOT! THEY SHOUTCAST REPLACE MY PHONE!!

    No, I would not recommend this to a friend