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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 848 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are pleased with the fre Case's protection and waterproof capabilities, frequently citing ease of use and a good fit. However, some customers noted that sound quality could be muffled, and a few expressed concerns about the bulkiness and price. The included screen protector and headphone jack adapter also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 848 reviews
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Almost Perfect.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is excellent and it really protects the phone as advertised. The case has been on for over a year. Even with the case on, the sound is good. The clip that covers the charging port is very, very tight. Because of the thickness of the case, it can be difficult to remove the charging fitting. Biggest drawback: I have yet to find a headphone jack that is skinny enough to fit into the port. So, if you want to use the headphone jack, you must remove the case. That kind of defeats the practicality of the case.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It turned out to NOT be water proof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this to go to the water park. Water got into the case. No a happy camper.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke by the 4th freaking day . Wow that sucks allot

    No, I would not recommend this to a friend
  • Cons mentioned:
    Headphone jack, Sound quality

    Rated 4 out of 5 stars

    So far, pretty decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few days. It seems to be very durable and protects the phone well. In general, I don't like cases, but the iPhone 5c is so slippery, I dropped it 5 times in the first 2 weeks I owned it. Overall it's a decent case, but a couple of things annoy me. First, the cover for the headphone jack digs into my finger when I am typing on my phone and holding it with both pinky fingers on the bottom. Second, the cover for the charger is very difficult to open, I feel like I'm going to break it. Third, the side ringer button goes the opposite direction with this case on (for silent, I have to press up, not down like normal). Lastly, the extra padding for the home key and front camera/speaker make pressing the space bar and top of screen more difficult (lotsoftext messages looklike this). I'm sure I'll get used to these over time, but these are just my initial observations. One thing to consider is that the case severely muffles sounds. So you have to turn the ringer up higher than normal to hear calls and it's hard to hear podcasts/music. I already planned to buy bluetooth speakers, but it's something to keep in mine for those who may use their phone's speakers often.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Waterproof

    Rated 5 out of 5 stars

    Great Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has his second Life Proof case for his iPhone 5c. It provides great protection for him, as he is a rancher/farmer. Very durable and lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Perfect case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well to protect the phone from water and damage. It looks great too. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Life Proof FRE case for the Iphone 5C. Believe me you will not be disappointed with this purchase.. The installation was so easy... The case just snaps together... Just note: to take off any screen protector shield on your phone prior to installation in the case... This case has its own screen protector shield... The phone looks, and feels great in Life Proof case and is well protected. The volume control, and the shut off buttons work well... The mute button doesn't work that good, but can be over looked because of the protection you get from this case.. I love this Life Proof Case.....

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Slightly expensive but quality product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read a lot of reviews and had pretty much accepted I was going to have to live with at least one major flaw, regardless the sleek waterproof design drew me in because my work brings me near water quite frequently. I am happy to say that after a water test, a few days of normal operation and several calls (both on and off speakerphone) I am extremely happy with the way my case has performed, no bubbling, no muffled sounds and while sound does vibrate out the back of the case, I don't find that this diminishes sound quality by any noticeable measure. I also love the look of it.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    It lives up to it's name!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Lifeproof case as soon as I got a gift card to Best Buy. I love it! It has survived car crashes and being submerged into water a few times as well. I will definitely buy a Lifeproof case for my future phone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case definitely protects the phone. I've dropped it in water, snow, and thrown it many many times. Phone works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother-in-law has the iPhone 5c that's Blue. Sure, it's not all that great looking and it doesn't show off the color much, but it's the case that makes it worth it. Lifeproof makes great cases!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Water resistance

    Rated 5 out of 5 stars

    Great Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my son's iPhone 5C. He had a Lifeproof case for his iPhone 4S and loved that too. He's on a swim team and spends alot of time around water and this case is a must. This case is clear in the back to allow the color chosen to show through. The case fits on the phone perfectly. I would recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case for iPhone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as protection it is great; price is fair. It is uncomfortable to keep opening the slot to charge the phone and the screen protector makes it difficult to text; sometimes it has "bubbles" and you can see streaks underneath it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and sleek case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to take a chance and buy this bad boy and see what happens. Overall, I enjoy the case. Nice and slim and it covers 100% of the screen unlike the Otterbox case I had. Some folks had mentioned muted and sounds and voices. I haven't had any issues hearing sounds or voices during calls. Nobody has reported any of those issues to me either. I do have a few gripes, however. The opening for the charge port is pretty small, so more than likely if you are using a NON-Apple lighting cable, it's probably not going to fit. I was using a Rocketfish cable for months and it doesn't really work anymore. You can jam it in but I'm sure that's not wise. And the headphone port is blocked up as well. If you attach headphones, be sure not to loose the plug that covers the headphone slot up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds up great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has held up great against everything except one year olds! My friends one year old managed to put his teeth under the rubber grip at the top of the phone by the front facing camera. Also when I first got the case I didn't understand how the flap to get to the charge port so now that's messed up.. But other than my own mistakes I love this case!

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great case for everyday use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I did our research before we each purchased the Lifeproof fre. We went with the fre instead of the nuud because we wanted the screen protector as well. Our iphone5c fits perfectly inside of the case and the touchscreen works flawlessly. My husband is a automotive service technician and uses his phone to listen to music and is touching the case with oily, grimey hands all day long; it is definitely working at sealing out dirt, dust and grime! I am a stay at home mom with three little peanuts; mine has withstood the bath tub (on accident), taking photos underwater at the swimming pool and unfortuantely an unaccountable number of drops! We could not be more happy with this fully functional case!

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Causes ghost touch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how durable the case was. It wasn't too bulky or big, it was actually comfortable. I loved it, but then it started causing my screen to act erratically. I believe this is due to the bubbles in the built in screen. Will keep the case for when I go on vacation, but it isn't great for every day use. It also muffles the sound very badly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great vs. water, not so good vs. drops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heading says it all. I build water features for a living and have dropped my phone in water MANY times and this case has always saved the phone but have had a few cracked screens from drops. No case is perfect so you have to choose between water damage or shock absorption.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    Not a good case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case four moths ago and i have had nothing but problems the screen protector is falling out and i had to superglue the back cause the o ring came out

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased the Lifeproof fre case the same day We purchased the iPhone 5c. We did the water test by submerging in a bowl full of water. After 30 minutes dried both off and used it for a week. The screen protector was so bubbly we could barley use our new phone. We brought it back to Best Buy with no questions asked. Even tried another fre case and it did the same thing even with out the water test. The associate let us try the nuud in the store and we love it! I recommend spending the extra $10 to get the nuud.

    No, I would not recommend this to a friend