Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $62.99
Clearance
The comparable value price is $89.99

Customer reviews

Rating 4.4 out of 5 stars with 2670 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

91%
would recommend
to a friend

Customers are saying

Customers commend the frē Case for Apple® iPhone® 6 Plus and 6s Plus for its protection, water resistance, and fit. Many appreciate its slim design, lightweight feel and available colors. However, some customers have concerns about the sound quality and the inconvenience of the headphone jack. A few customers feel that the price is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,669 reviews
  • Cons mentioned:
    Headphone jack, Sound quality

    Rated 1 out of 5 stars

    Horrible case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this case was a huge waste of money and time. Although it kept the phone safe from harm which is I guess what it really is made for, nobody could hear me while I was using my phone so I had to remove the case anytime I was on a phone call and you weren't able to plug in headphones with the case on either. I only used it for two weeks and then took it off I think I deserve my money bacL!

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Amers,

      We are sorry that this FRE case was making it difficult for others to hear you and plug in headphones. This case should have included a headphone adaptor to allow easy use of the auxiliary port.

      The audio issue is not typical and we absolutely want to clear things up as soon as possible. Please give us a call at 1-888-533-0735, and we will be more than happy to assist in any way that we can. If needed, we will gladly get a warranty replacement arranged!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Happy so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case after paying $120 to get a new screen for my phone. It fits perfectly and no problems using my touch screen or any other features. It snapped on within 1 minute. Very happy so far but haven't dropped my phone : )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my boyfriend who is not easy on his phones, it gets banged around and dropped often and it is holding up very well! This is the 2nd case like this we have used, and both have been great. Our first one lasting over two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case, somehow i am the one who is constantly dropping my phone, anything, all around rugged. Very durable and tough. i would advise wireless headphones so you don't have to always unscrew the headphone port. other than that great case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend drops her phone a bunch. Just replaced the screen before buying this. It's been dropped twice. So far so good. Haven't tested the waterproofing yet, just rain, no dunking underwater. Price matched Amazon and saved $30

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great waterproof case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally happy with my life proof case purchase. It has been a wonderful buy. I'm able to wash the case in the sink, take it by the pool, to the beach & not worry one bit about it :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work as described

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water tested before installed and not a drop inside. Protects phone as described. A little pricey but worth it to protect this expensive iPhone. Only problem is screen protector get scratched easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will continue to buy all my cases from Best Buy. I have always been able to find a great price for the case and even if price is different on line than in store, the store honors price. Great quality phone case and real thing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case but I didn't know that I couldn't use my aux cord with the case to listen to my music in my car, so therefore I had to buy another type of phone case. I was not happy at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat Performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second LifeProof case I have bought in 4 years. The case is bullet proof in performance and has not let me down through multiple accidental drops, kicks, bangs, water, sun, etc. Well worth the investment of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection but..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great protection but the cover over the mouthpiece when you are talking on the phone makes it hard for the other person to hear u

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time for me to purchase a life proof case and the plastic cover where the camera is always breaks! For how expensive the case is you would think they would make the plastic cover better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Wouldn't buy it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It felt like touch screen want working as well. I guess it's for people who like to immerse their phone in water. Other wise it doesn't look very nice

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Micky,

      We are sorry that this FRE case is hindering the touchscreen interaction on your iPhone. This is understandably disappointing and we definitely want to help out with this unusual predicament. Please give us a call at 1-888-533-0735, and we will be more than happy to assist in any way that we can!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Great Iphone Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Iphone case, I have dropped it several times and nothing has happened to it. I have not tested the waterproof ability. Definitely worth buying, I love the slimness of this case compared to other protective cases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described on box. The waterproof is good good at 6 feet, haven't gone any deeper. The only complaint is how easily the screen gets dirty. Great product, I would buy it again if I had to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I bought it it really is life proof I tested in water dirt and drops love it the case but be warned it will block your sound on the iPhone speakers but just a little bit but you can still hear the ringtone and music loud

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was muffled. I couldn't hear nor they couldn't hear me. You would think after years of making this case they would have mastered it by now.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Expertees,

      We’re sorry that this FRE case is giving you some audio issues. We understand why that would be frustrating and we definitely want to help with this unusual situation. Of course, a slight degradation of sound can be expected when a speaker is covered in a case, but this impact should be minimal. Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker membrane on the case, and then re-install your phone with the bottom going in first. Try and pay special attention to make sure the speakers on your iPhone are lining up correctly with the vents on the case. This will allow for a clear path of sound. If you find the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this case. Very protective, but with a slim profile. I had the Otter box defender prior to this case and this case has a much smaller footprint. Would definitely choose this case over the Otter box.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It is okay.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was not all that it was advertised as. The sound was muffled and it did not fit the phone correctly. Would buy another product next time.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Mike,

      We’re sorry that this FRE case is not fitting well and that it is giving you some audio issues. This is not typical and we certainly want to help out. Please give us a call at 1-855-419-7418, and we will be happy to assist in any way that we can.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    My Second Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend saw my first lifeproof iPhone 7 Plus case and he like it so much than the next day I bought one for him ... the feature that he like the most is water protection specially when you own a pool !!!

    I would recommend this to a friend