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Customer reviews

Rating 4.4 out of 5 stars with 2669 reviews

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91%
would recommend
to a friend

Customers are saying

Customers commend the frē Case for Apple® iPhone® 6 Plus and 6s Plus for its protection, water resistance, and fit. Many appreciate its slim design, lightweight feel and available colors. However, some customers have concerns about the sound quality and the inconvenience of the headphone jack. A few customers feel that the price is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,668 reviews
  • Rated 4 out of 5 stars

    Screen cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does the job for me I work in a very dusty environment and it keeps out the dust that's all I expect it to do so if it keeps everything else out I'll be happy. The only negative for me is the screen cover will hold up. We will see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What can I say? It is a lifeproof.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know the difference between the Fr and the Nuud so I called Lifeproof and the customer support person convinced me that he would purchase the Fr. This is for my wife's phone and she is very hard on phones especially by our pool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The life proof cases are the best cases I have owned! They are durable and look great! Also, for my last iPhone I needed a replacement case and the Lifeproof customer service was amazing! They were nice to work with and sent me a replacement quickly and for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The life proof cases are the best cases I have owned! They are durable and look great! Also, for my last iPhone I needed a replacement case and the Lifeproof customer service was amazing! They were nice to work with and sent me a replacement quickly and for free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life proof case for I6S+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Very lightweight sleek. I have a glass screen cover on my phone inside this case and fits really snug but tightens down beautifully. It's nice not having to worry about my phone getting soaked or dirty in this case. Love the purple color also.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Took it back to store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect the phone well but since it is waterproof it muffles the sound so it's harder to here in background noise. Also people I was on the phone with said it sounded muffled at times.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Bpmc,

      We’re sorry that the FRE case was muffling your iPhone 6/6s Plus. We completely get why that would be disappointing but we wish that you would have reached out to us first. This is not at all normal and we would have been happy to have rectified this issue.

      We truly hope that this one abnormal experience does not deter you from considering our products in the future. If you ever have any LifeProof questions please do not hesitate to give us a call at 1-855-419-7418.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Well made case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had previously gotten some knock off cases from eBay. The difference is night and day in the qualities of the materials and the design. I will not do that again. I really wanted the battery case but read plot of negative reviews on them so I went with case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maximum protection for your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Life Proof case, like all the others that I have owned, and I have had at least three, is outstanding. If you can stand having some millimeters added to the length, width, and thickness of your phone than this case will protect it to the max.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good protection, lousy sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a mission trip in sweaty, wet conditions. It kept my phone protected well but people couldn't hear me when I called.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Shanrinya,

      We’re sorry that this FRE case is making it difficult for people to hear you. We can appreciate why that would be disappointing and we absolutely want to clear things up as soon as possible. Please give us a call at 1-888-533-0735, and we will be happy to assist in any way that we can!

      Happy Holidays,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Life proof case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing product for protection and keeping your phone from water damage. Only down fall of when taking videos in case it comes out muffled on your phone when you play back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what the wife wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved her IPhone 4S Lifeproof case and wanted another for her iPhone 6 Plus. The color was nice and the price online was unbeatable. Sound isn't always the best through the case, but good enough for being fully encased.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Fair case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Lifeproof case for my wife's iphone 6s plus the case is good for protection but the sound is muffled so we returned it.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi DTCA,

      We are sorry that this FRE case was muffling the sound on your wife’s iPhone 6/6s Plus. We truly wish that you would have reached out to us first as we would have been more than happy to have helped out with this unusual issue. We hope that this one abnormal experience does not discourage you from considering our products in the future. If you ever have any LifeProof questions please feel free to give us a call at 1-888-533-0735. We are glad to help!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love life proof. Excellent customer service. Only thing I noticed is that with these cases on iPhones anyway, it is a little hard to hear your caller and sometimes they have a hard time hearing you. Black case is a lot better than the white or purple cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my incredibly clumsy boyfriend. He has broken his screen and destroyed his cases multiple times since I’ve known him. This case is so sturdy that I don’t think he can break it if he tried. Perfect for camping and backpacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best case ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case ever! I will never use anything else from my iPhone. At the end of the day the phone always looks brand-new when I take it out the case. I would recommend Best Buy and his staff would help me select The best case for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Case!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Lifeproof and this is my second case from them. I was a little worried about it still working with an iPhone 6Plus since there is so much area to cover. But it works amazing and I still have it on! Perfect for summer months and traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will buy again. Second case I've bought first one I left sitting on the back tires of an 18 wheeler trailer rolled over it with both axles still works like a champ... But it was the case with a battery built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LifeProof cases are the absolute best! I bought this case years ago and still use it today. it is in perfect condition still and protects my phone from every incident possible in a daily routine. This case is a must-have for any smartphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Replacement Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Thule on my iPhone but could not find another that offered waterproofing. The Lifeproof is much thinner than the Thule which is good, but I'm interested to see how well it will stand up to occasional drops.

    I would recommend this to a friend
  • Cons mentioned:
    Headphone jack, Sound quality

    Rated 1 out of 5 stars

    Horrible case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this case was a huge waste of money and time. Although it kept the phone safe from harm which is I guess what it really is made for, nobody could hear me while I was using my phone so I had to remove the case anytime I was on a phone call and you weren't able to plug in headphones with the case on either. I only used it for two weeks and then took it off I think I deserve my money bacL!

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Amers,

      We are sorry that this FRE case was making it difficult for others to hear you and plug in headphones. This case should have included a headphone adaptor to allow easy use of the auxiliary port.

      The audio issue is not typical and we absolutely want to clear things up as soon as possible. Please give us a call at 1-888-533-0735, and we will be more than happy to assist in any way that we can. If needed, we will gladly get a warranty replacement arranged!

      Sincerely,
      LifeProof Customer Service Team lifeproof