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Customer Ratings & Reviews

Your price for this item is $45.99
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The comparable value price is $89.99

Customer reviews

Rating 4.5 out of 5 stars with 711 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the FRĒ Case's excellent protection and water resistance, frequently praising its durability and ease of use. However, some users noted concerns about sound quality being muffled and the built-in screen protector's susceptibility to damage. The case's bulkiness and price point also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 711 reviews
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Had to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a big gap between the phone screen and the plastic screen on the case. Every time I touched my phone I had to press extra hard.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Corina,

      We're so sorry your built-in screen protector is trampolining!

      Not to worry - we know just how to help. We'd recommend opening the charge port door at the bottom of the case, and then press the front of the case firmly against your chest or thigh, with the palm of your hand against the back of the case, to squeeze the air out. If that doesn't resolve the issue, give us a call at 1-888-533-0735 and we'll dive in with some more troubleshooting. If needed, we can easily set up a warranty!

      Best,
      OtterBox Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case for my new phone a few weeks ago. It does a nice job of protecting the phone. The only issue is the cover can restrict the recognition of you touching the screen at times.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue with this case is that people cannot hear you when you talk. After a couple of months I went back to otter box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are like me, I constantly drop my phone and needed something that was reliable and would protect my investment and this has exceeded my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sturdy but slim case. This case is useful to me because I go fishing and swimming a lot. The water proofing keeps me from having to worry about water damage.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Solid case but has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why but it is hard for someone to hear you speaking unless you open the bottom charging port. Very clear sound when that is open.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there, Allin!

      We're bummed to hear (or in your case, not hear) that you're having some audio issues with your FRĒ case! Making sure to slide your phone into the case speaker-end first helps to line up the microphone properly. If that doesn't help, please give our amazing CS reps a ring at 1-888-533-0735, and they can help out with some additional troubleshooting tips or a replacement case, if necessary.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 4 out of 5 stars

    Life proof case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Very sturdy. Now when my phone is on telephone mode and I’m talking, my screen actually goes black. Never did that before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit. Repeat customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Lifeproof Fre on a different phone. Still looks new after over a year. Keeps the phone clean. Haven't tested the waterproof feature - seems ill advised unless it is an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this on sale.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this on sale. I had to hold out for sometime knowing it's 100 dollars for a case. When the price dropped to 35 dollars. I knew i had to buy it. Good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, I have a 2 year old do needless to say the probability if ny 1400 dollar phone hitting concrete is inevitable. Its survived drops without a scratch or loss if function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is amazing!! I’ve had it for about a month and I can’t imagine my phone without it. I am the clumsiest person I know and this case has saved my butt a handful of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast processor! Long battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought my new iPhone do to damage to my old phone, couldn’t be happier! I can now get back to my customers faster. Don’t have to charge as much as before. great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for my iPhone XS Max. It seems very durable and seems like my phone will be well protected. I’m especially happy I now have a screen protector for my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best cases.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lifeproof is the best case you can buy. Every phone I’ve had has had a Lifeproof fre’ Case. I am very happy with the case itself and the warranty or the product can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great waterproof case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t yet tested my phone underwater as yet! And I like this case but someone’s it’s hard for the other person speaking on the phone to hear me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USE PROTECTION

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in a greasy, dusty environment. This was the perfect case for me. A little tough to get open, but I was able to use a coin to pry the corner open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works great, was on sale also. Replaced apple “Light” drop protective case which did not protect with a medium drop and shredded the case and cracked the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life Proof = Durability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Life Proof for waterproofing since I live on a lake and this case is amazing for keeping moisture, dirt and other irritants out. I highly recommend this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Case gets really dirty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection of the case but it gets dirty real fast but it is a very durable case and I would buy another one.

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey Smillsaps18,

      Yes! We're so happy to hear that your FRĒ series is holding up to the test of time! We apologize that the case has picked up a few stains along the way, but not to worry - our reliable representatives are always ready to send out a spotless new replacement for these exact situations. Simply give them a call at 1-888-533-0735, and they'll launch a warranty claim right away!

      Kindly,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    water proof

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recorded some videos under water and there was just a little bit of water inside but i think it was because of the heat inside and out during summer time.

    I would recommend this to a friend