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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 711 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the FRĒ Case's excellent protection and water resistance, frequently praising its durability and ease of use. However, some users noted concerns about sound quality being muffled and the built-in screen protector's susceptibility to damage. The case's bulkiness and price point also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 711 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case very well made highly recommended to all my friends and relatives keeps dirt and your phone safe and secure

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    More Like Lewisproof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lifeproof case does make me extremely scared to take it on the water or near water even in this case.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great overall case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super durable & totally waterproof!! I have dropped my phone many times, including water, & my phone is still working great!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice clean case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not at all unclean like it’s counterpart case (tiki blue/green). It protects well and I enjoy it being a part of my phone

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Great but screen sticks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Buy screen sticks causing a bubbly glare. Overall great for my lifestyle. Gets you great underwater pictures

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent case!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just placed this case on my new iPhone XS Max and it fit perfectly without making the phone bigger than it needed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    excellent for my iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent protector for the telephone of my son since he needs for his work is very rough and the protector is doing very well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cover for travel an every day if you like to travel for water parks then it’s a most. Very highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought life proof cases. True protection. Only one that is water proof. Fre Case has built in screen protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality. Full coverage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little different to open than the other models of this case so look at the directions before trying to wrench it open. Provides full coverage of phone but also allows use of the whole screen as the borders are narrow enough to not block your keyboard, etc. I work outside in harsh conditions, this phone has fallen multiple times and no issues, one small scratch to plastic side when bounced off the pavement. Ringer on/off (silent) button takes a little getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone protector case I’ve ever used. After months of use, my phone still looks brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    great case for sport lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case is very good for people that do sports like swimming,walking.it is water proof dust proof and it worths every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for ultimate protection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried other cases, but nothing compares to LifeProof. I always find my way back to the LifeProof cases.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case ever!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it’s job! Best case for phones... especially the expensive ones! Great about doing a warranty claim if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit!! These cases take a licken and keep on ticken wouldn’t recommend any other case besides this one!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best case on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying life proof for 6 years now. It’s the best case if you need something durable that fits in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    There’s nothing bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s nothing else that need to be said about this case , it does what its supposed to do .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case for a phone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you’re looking for in a case for a phone. It keeps your phone well protected from water, dirt, dust etc;

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Lifeproof has gone down hill.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years their products have gone down hill. The gaskets often fall out or prevent the phone from properly sealing. Dust gets trapped between the screen and case. And the case scratches far to easy. And often times it’s impossible to hear anyone through the case. Not worth the added security.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Jambrose,

      We're so sorry this FRĒ case hasn't been checking off all your boxes lately!

      First off, please note we're always happy to replace compromised cases, whether it's damaged functionally or aesthetically. Simply click on over to our support page linked below, and we'd be happy to help!

      bit.ly/WarrantyPageLP

      Here at LifeProof, we don't believe you should have to sacrifice security for a seamless audio interaction, and we're sorry this case is forcing you into that decision. The good news is our expert representatives know just how to help. Simply just give us a call at 1-888-553-0735, and we'll get things rolling again with some quick troubleshooting.

      Best,
      OtterBox Customer Service Team Lifeproof

  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Awesome case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case !! Waterproof feature effective. Durable for many drops. Would recommend to anyone very hard on phone.

    I would recommend this to a friend