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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 786 reviews

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82%
would recommend
to a friend

Customers are saying

Customers recognize the frē Case's excellent protection and water resistance as significant advantages, with many praising its waterproof capabilities. However, some users experienced issues with sound quality and the headphone jack, while others found the price point to be somewhat high. The case's fit and lightweight design were also frequently noted. A few users mentioned challenges with the screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 786 reviews
  • Rated 3 out of 5 stars

    Ok phone case for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does its job; protects the phone from harmful dropping or scratching from little kids. However, I found a much better phone case on Etsy that fit my wife's needs. She wanted something a little more "glam." We ended up returning the item after a day or two, but had she not found a new case, she would definitely still be rocking this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and prooven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already dropped it in the pool for 3 mins, still works. I was even recording a video at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this bc of the color. I love the color and the case is wonderful. I took it with me to Busch Gardens and it made it through the water rides with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    protects phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lifeproof cases seem to be the best protection for the phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protects against my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a practicing Necromancer, so at first I didn't know if this would stand up to the rigors of the zombie-lord lifestyle. I found my life-proof case is also death proof, as my living-dead minions have been unable to damage my phone. I even let them chew on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, the only problem I have is texting and not having the physical keyboard anymore.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had LifeProof cases on other phones in the past and always found them to be well worth the money. However, I brought this one back after a couple weeks. I got sick of always hearing how people were unable to hear me when I spoke. Apparently, it's a well sealed unit!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. It has lasted through a few drops but still works and protects my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    has issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't wait to get this case. Did the water check, no problems. When I try to talk on the phone no one can hear me. Took it off and haven't used it since. Have to contact LifeProof to see what they can do for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: It does what it advertises, protects your phone from water and when you drop the phone. The grip is good and the case looks good for its size. The bad: Sound quality and call volume. It is difficult to hear people on the phone and people often complain that they are unable to hear my voice clearly. I tried suggested fixes directly from Lifeproof and other life hack website to fix the problem but the problems persist. Overall, I would not recommend this case for functionality purposes. Since I spent the money and need this phone to last the duration of the contract, I have kept the case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Life proof case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third life proof case. They are worth the money and work very well.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    It okay for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky, but does the job I need for now...

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Sound quality

    Rated 3 out of 5 stars

    Not what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky on my S5. It also deadens the sound when I am on the phone, making it hard to hear on the highest volume setting. Haven't had to see if it holds up as of yet and I hope that I do not have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend is stationed in California and I thought this case would be perfect for his active lifestyle. He is satisfied with the case so far. I've owned lifeproofs for different model phones and have recommended them to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product to protect my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a galaxy s5 and I needed a cover to protect it, ive had Otter Box but wanted to buy something different but also something that would look great so I got this Lifeproof and I love it, thanks Best Buy and Lifeproof

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case for great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved all the specs on it. Was easy to install. Just to bulky. I guess it stands behind its drop test guarantee. Honestly the phone was returned so was the case. Might try otter for next phone. Have two toddlers and will definitely need what otter provides.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product my wife is very pleased. Bettwr than previoisly purchased otter box

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Headphone jack

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. Definitely water-proof. Had a problem with the headphone jack cover, but LifeProof is sending me a free case to replace mine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cover for my S5. It looks and feels great. color is nice too

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Water resistance

    Rated 5 out of 5 stars

    It's awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually went underwater with the case on and it worked out perfectly. Fits fine and isn't bulky. Really should invest in this product.

    I would recommend this to a friend