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Customer Ratings & Reviews

Your price for this item is $55.99
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The comparable value price is $79.99

Customer reviews

Rating 4.2 out of 5 stars with 590 reviews

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85%
would recommend
to a friend

Customers are saying

Customers have good things to say about the frē Case's protection, water resistance, and lightweight design. Many appreciate its snug fit and ease of use, although some find the sound quality to be somewhat muffled. A few users experienced issues with the headphone jack and reported lower volume levels when the case is on. The price point was also mentioned as a potential drawback by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 590 reviews
  • Rated 5 out of 5 stars

    easy to learn new things on new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if I would be using it for anything but a phone but its so easy to figure new things it has been fun and not fustrating

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Its a little bulky but keeps the phone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life Proof, is Life Proof. I am more than satisfied with this case, because I have dropped it countless times and have done the water test and of course, it never fails! This is my second Life Proof case and I am just as amazed as the first time. I totally recommend this to anyone who is clumsy and always dropping their phone like me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started off great, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was great for the first two weeks I owned it. But, know the responsiveness is terrible to the touch screen. I have to take it out of the case if I want to text for an extended period of time. Not happy...

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Bigdog,

      We’re sorry that this FRE case has started to give you a problem with touch screen sensitivity. That is strange and we definitely want to help you out. Please give us a call at 1-888-533-0735, and we will troubleshoot and get you set up with a warranty replacement if needed.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case. I dropped it in the sink the first day I got it and took it out and dried it off and everything is still good

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waterproof and airtight but not bulky. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this case had proved to be very durable and waterproof. However, the hinged charge cover and audio access seems to get sealer the more you use them.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this case had proved to be very durable and waterproof. However, the hinged charge cover and audio access seems to get sealer the more you use them.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    it could have a better camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it cause it is waterproof but I have to keep buying this product again. the hole were you plug in the charger has a lid that constantly breaks

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there,

      We’re sorry that the charge port area on the FRE case is giving you some trouble. Please keep in mind that we can typically replace a damaged case through our warranty. If you ever need assistance with a LifeProof product please do not hesitate to give us a call at 1-888-533-0735. We are happy to help!

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome case. It is strong and reliable and available in different colors to help family identify their phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable and fashionable cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was important to protect my phone yet have a fashionable style. This case provided both and I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super durable, I've always had life proof cases and they've never failed to protect my phone from drops and water damage!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great case but hard to hear through the case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install but cannot hear good through the case when talking and listening to music, YouTube, etc.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Tammy,

      We’re sorry that this FRE case is hindering the audio coming from your Galaxy S6. This is not at all normal and we certainly want to get this remedied as soon as possible.

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.

      If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is forever breaking her phones. With this case, she has dropped it on concrete and the phone stayed intact.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    keep your phone safe from life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't find a better case on the market for any smart phone! I am an eco tour guide, so work involves hiking kayaking, snorkeling, and cycling. I can't tell you how much this case rocks and protects it from falls or even rouge rain storms

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I wish I would have gotten. The one with the battery pack. But no issues with this so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case. I always shied away from Life proof because of the bulkiness. This one is not bulky at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like my other 2 phones, EXCELLENT! Does everything good and fast!

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance
    Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that u can put the phone into the water but i dont like that its hard to hear with the case

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi alexisdance24,

      That is strange that this FRE case is making it challenging to hear. We’re sorry that this is happening and we want to assure you that this is not normal.

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker membranes on the case, and then re-install your phone with the bottom going in first.

      If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Case can take a beating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone several times and once even smack down on its face and phone is still working like a champ!

    I would recommend this to a friend