Customer Ratings & Reviews
- Model:
- 77-51585
- |
- SKU:
- 5804009
Customer reviews
Rating 4.2 out of 5 stars with 590 reviews
(590 customer reviews)to a friend
Customers are saying
Customers have good things to say about the frē Case's protection, water resistance, and lightweight design. Many appreciate its snug fit and ease of use, although some find the sound quality to be somewhat muffled. A few users experienced issues with the headphone jack and reported lower volume levels when the case is on. The price point was also mentioned as a potential drawback by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Rated 2 out of 5 stars
Amazing protection, horrible call audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Lifeproof case on my iPhone 5 and loved it. So I patiently waited for one for my Galaxy S6 and when I saw they were available I picked one up. The protection that this offers is great, however, I have had issues with being able to actually hear people when I am on the phone with them. I had to enable the hearing aid option in the settings on the phone so it would boost the audio to compensate for the case but even then I have to have the phone positioned correctly and be in a quiet area to be able to hear. Since I climb & trim trees for a living I have to shut off my work truck or have the windows rolled up and the AC turned down to actually hear. Also, I can't get the bubble out from under the screen protector that the case has. It constantly has a bubble under it. No amount of taking apart the case and reinstalling it will fix the problem. I love Lifeproof cases but I'm really disappointed with this one.
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Black
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi KYTwinsDad,
We are sorry that this FRE case is giving you audio problems and that there is a pesky bubble underneath the screen protector. As you know, these results are not typical with our products. Please give us a call at 1-888-533-0735, and we will be happy to get you set up with a warranty replacement case that will resolve these unusual issues.
Best,
LifeProof Customer Service Team
Rated 3 out of 5 stars
Acceptable case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the case makes my phone heavier. Was told if the phone breaks when accidentally dropped, the case maker will not replace
No, I would not recommend this to a friend- Pros mentioned:Protection
Rated 4 out of 5 stars
This is a new version of lifeproof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price and slim new version highly recomend this case keep my S6 well protected
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great for my wife
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes to drop phones. This has helped out tremendously.
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Pink
I would recommend this to a friendRated 5 out of 5 stars
good protection for the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't had to worry about the phone. all functions work fine.
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome case dropped in water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my case it is not heavy nor bulky and it works
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Pink
I would recommend this to a friendRated 5 out of 5 stars
perfect case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case seems very sturdy so far. I really like the color.
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Black
I would recommend this to a friendRated 5 out of 5 stars
Great phone case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I work in tough weather conditions so this is much needed!
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Black
I would recommend this to a friendRated 5 out of 5 stars
great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality, well made and does the job perfectly
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Black
I would recommend this to a friendRated 3 out of 5 stars
nice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi the case is very nice.I just think the pricing on these cases are high and about dust resistance ya that's a joke .
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Black
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi brian,
Thanks for the candid feedback on the LifeProof FRĒ. Although we are very conscious about keeping our prices competitive, we do put tremendous resources into the development of all of our products, and we trust that they will prove their worth time and again over the lifespan of your device. We were sorry to see that your unit is struggling to keep that dreaded dust at bay, but we will be more than happy to get you into a warranty replacement that we trust will give you no such trouble going forward. Just give our friendly LifeProof Lifeguards a call at 1-888-533-0735, and we'll dive right in for the rescue!
Cheers,
LifeProof Customer Service Team
Rated 5 out of 5 stars
Meets my expectations. Wish it had a belt clip.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case meets my expectations, but wish it had a belt clip.
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Black
I would recommend this to a friendRated 3 out of 5 stars
Not the greatest but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent case, probably not for almost $80 though. Seal at the charging point already broken after less than a month.
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Black
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Skowski,
We’re sorry that the seal at the charge port door is broken on this FRE case. We completely understand why this would be frustrating. Please give us a call at 1-888-533-0735, and we will be happy to get you set up with a warranty replacement case.
Best,
LifeProof Customer Service Team
- Pros mentioned:Protection
Rated 5 out of 5 stars
Keeps my phone safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case kept my old phone safe for years (Broke due to software issues) and has kept my Galaxy S6 protected. I am clumsy and have not found a better phone case resistant to falls, gravel, dirt, and water.
I would recommend this to a friend Rated 5 out of 5 stars
Nice case ,very strong and durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case seems to be able to withstand alot of abuse
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Black
I would recommend this to a friend- Pros mentioned:Water resistance
Rated 3 out of 5 stars
Worked great,but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good at protecting phone. Even dropped it in about 5 feet of water and had no issues. It's a little over a year now an it's falling apart. The rubber is peeling away and the protective front cover popped out. I was able to slip it back in. Confident it will withstand a drop, but no longer waterproof.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Wally,
We are glad that the FRE case is taking good care of your Galaxy S6! We’re sorry that the case has seen better days though. Thankfully we can easily replace your compromised case through our warranty! Simply give us a quick call at 1-888-533-0735, and we will get a new warranty replacement set up in practically no time at all.
Best,
LifeProof Customer Service Team
- Pros mentioned:Fit
Rated 4 out of 5 stars
Good but pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the sleek fit of the case, but I've never paid this much for a case.
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Black
I would recommend this to a friend Rated 5 out of 5 stars
Awesome case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First life proof case and I will not switch back!!!
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Pink
I would recommend this to a friend- Pros mentioned:Waterproof
Rated 5 out of 5 stars
Excellent for my samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to Cabo, jumped in the water and my case was completely waterproof. I got pretty amazing pictures. I don't recommend to take the case on and off multiple times as it will cause water to get in.
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Pink
I would recommend this to a friend - Cons mentioned:Sound quality
Rated 4 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. The only problem is the speaker but overall is good
This review is from LifeProof - frē Case for Samsung Galaxy S6 Cell Phones - Pink
I would recommend this to a friend Rated 3 out of 5 stars
Not worth 50-70.00
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd case I've bought for my son. Both my son and daughter have had the hinge, for the phone charger break off within a few months of owning the case. This hinge needs to be sturdier. Since the phone needs to be charged almost everyday it should not break so easily. My son lost his first phone, to water damage from the hinge breaking and not closing completely. Luckily, I had insurance on the phone so it ended up costing me 200.00 instead of 750.00. Still I'm not happy. I've purchased another because its on sale and his case is getting a little worn, also the hinge is totally gone know. However, he's been told to keep the phone away from any and all water due the hinge issue on the charging port. I wouldn't say it's really "lifeproof". My hinge, for recharging is now having problems about 11 months later. I've dropped my phone only twice in this time and I'm careful with the hinge door for recharging. I'm very careful with items so if it doesn't survive life with me it's not really "lifeproof".
No, I would not recommend this to a friend



