Customer Ratings & Reviews
- Model:
- 77-51585
- SKU:
- 5804009
to a friend
Customers are saying
Customers have good things to say about the frē Case's protection, water resistance, and lightweight design. Many appreciate its snug fit and ease of use, although some find the sound quality to be somewhat muffled. A few users experienced issues with the headphone jack and reported lower volume levels when the case is on. The price point was also mentioned as a potential drawback by some customers.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Sound quality
Not good for sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this case but returned it because the sound was muted to where I could not hear it ringing
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Momster,
We are sorry that this FRE case was hindering the sound coming from your Galaxy S6. This is odd as our cases are designed to work seamlessly with their device. We truly hope that this one abnormal experience does not discourage you from considering our products in the future. If you ever have any LifeProof questions please do not hesitate to give us a call at 1-888-533-0735. We are happy to help!
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
Nice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case works nicely but blocks the speaker so it's quiet when the phone rings or playing music.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Angel,
We’re sorry that this FRE case is hindering the speaker on your Galaxy S6. Of course, a slight degradation of sound can be expected when a speaker is covered in a case, but this impact should be minimal.
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker membrane on the case, and then re-install your phone with the bottom going in first.
If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case as a gift for someone who tends to drop their phone. It's been several months and so far, the phone is still alive!
I would recommend this to a friendbroke in less than a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing broke within 2 weeks of owning it. I had one on my g4 and it also broke... but at least that one lasted about 1 year or so
No, I would not recommend this to a frienda rubber piece came off. no longer water resistant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber piece came off and i don't know where it went. Therefor, I don't think it is protected from water any more.
No, I would not recommend this to a friend- Cons mentioned:Sound quality
Nice looking case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only compliant is this case muffs the sound of the ringer and other notifications
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Jaehooksey,
We are really glad that the FRE case is working out for the most part. We are sorry that there is a bit of a muffling dilemma though. Of course, a slight degradation of sound can be expected when a speaker is covered in a case, but this impact should be minimal.
Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.
If you find the issue persists, please feel free to reach out to us at 1-855-419-7418, and we’ll be more than happy to set you up with a warranty claim for a replacement.
Best,
LifeProof Customer Service Team
- Cons mentioned:Sound quality
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It protects the phone which is the important part but it's hard to hear the speaker
No, I would not recommend this to a friend - Cons mentioned:Sound quality
awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst case other than waterproof feature. Can't hear while on the phone
No, I would not recommend this to a friend - Cons mentioned:Sound quality
Muffled sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to hear phone wrong when the car is on. C cover for ear Jack comes off easy
No, I would not recommend this to a friend - Pros mentioned:WaterproofCons mentioned:Headphone jack
don't wast your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.yes, it was waterproof when we got it, but the cover for the charger plug cracked and the plug for the headphone/speaker jack also broke. Best Buy will not replace even with in the 30 day purchase time and now the phone has water damage
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Cellen,
We are truly sorry that your Galaxy S6 sustained water damage and that the FRE case cracked. We wish that you would have reached out to us directly as soon as you noticed your case having problems as we would have been happy to have sent you a new one through our warranty.
Your phone is beyond the limitations of our warranty, however, we would still very much like to offer you a new LifeProof case since yours is compromised. Please feel free to reach out to us at 1-855-419-7418, and we can set this up for you.
Sincerely,
LifeProof Customer Service Team
Sturdy Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is good for phone protection. The only thing I don't like is the rainbow effect on the screen.
I would recommend this to a friendgood for use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy, but works well. Only issue is hard to make sure everything was clean before putting in
I would recommend this to a friend- Pros mentioned:Waterproof
Afraid to Try it Underwater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea of it being waterproof. Afraid to try it underwater.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi SamsungGirl,
We are sorry that this FRE case is not instilling you with confidence when it comes to water protection. We highly encourage you to water test the case without the phone first to put this fear to rest. Below is a link that will take you to a video going over the water test procedure.
https://www.youtube.com/watch?v=OZ_Xs58Uh2I
Of course, if you have any questions please do not hesitate to give us a call at 1-855-419-7418.
Best,
LifeProof Customer Service Team
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for the price. Didn't try and see if it was waterproof but didn't buy it for that reason
I would recommend this to a friendBetter than most off brands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 25 year old is very rough on her phone. She has not had a problem with the s6 And case yet.
I would recommend this to a friendNot Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited about this case, but when I put it on my husband's phone, it held the volume button down and kept putting the phone it reboot mode. I tried several times to fix it, but I never could get it straight. Maybe the one I got was defective, or maybe it's just really hard to align on the buttons. I returned it for a different kind of case.
No, I would not recommend this to a friendLifeproof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My main concern was for my phone case to keep the dust out while on the job sites and it does.
I would recommend this to a friendProtects phone from water and drops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is effective. However presses against phones buttons. Frequently causes volume to lower.
I would recommend this to a friendCover works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case was a great value and is great for protecting your phone. I purchased for my son who is a contractor and is tough on phones. This has worked great for him. Keeping his phone dust free and protected while at the job site.
I would recommend this to a friend- Cons mentioned:Sound quality
stinks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot hear while talking on phone. The case is OK otherwise
No, I would not recommend this to a friend