Customer Ratings & Reviews
- Model:
- 77-58021
- SKU:
- 6188404
to a friend
Customers are saying
Customers admire the FrĒ Modular Case's robust protection and reliable water resistance, frequently praising its secure fit and high-quality build. While some found the price point high and the included screen protector less than ideal, many appreciate the case's ease of use and relatively slim profile. The waterproof capabilities are a significant selling point for many users. Overall, the positive feedback on protection and water resistance outweighs the concerns about cost and screen protector fit.
This summary was generated by AI based on customer reviews.
Great cell phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish this came in more colors I had green before.
I would recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is a great one and worth the price!!!!!!
I would recommend this to a friendLifeproof S9+ phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I am happy with the design. Thanks
I would recommend this to a friendNice Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is very strong and has a front cover for moni
I would recommend this to a friendPhone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rubber Buttons broke off the case so i cant perform all functions with case on. Phone dropped a few times no issues.
I would recommend this to a friendbad screen response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its good all around except for screen response and that is a big key point i need in a full protective case. compared to Samsung galaxy's s8+ ver. was better
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey meshmom,
We apologize that this FRĒ series is having trouble accessing its sensitive side! The good news is that there's a quick fix for this. Simply go into your phone settings, click on 'Advanced Features,' and turn up your touch sensitivity function. This should help the infinity display to work seamlessly, even while under LifeProof protection! If you have any further questions, please feel welcome to call our helpful representatives at 1-888-533-0735, and they'll be glad to assist!
Sincerely,
LifeProof Customer Service Team
- Cons mentioned:Screen protector
NOT durable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone fell and my screen scattered while in the case they couldn't do nothing for me.
No, I would not recommend this to a friend Ok Phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this case, thinking what a great case. Case is ok, unfortunately if taking pictures the lens cover on the case tends to blur the pic.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi LGW071,
Yikes - we're sorry to see that the future might be looking 'cloudy' for this FRĒ series! It is certainly odd that the camera lens refuses to clear up, and our experienced representatives would love to help eradicate that fog. To start, we would recommend using a trusty microfiber cloth to wipe away any grime from the camera lens, but if that doesn't do the trick, please feel welcome to contact us at 1-888-533-0735. We'll gladly do what we can to get your photos back to epic quality!
Best,
LifeProof Customer Service Team
Good case but no excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tested this case but actually I disappointed, the quality of the screen protector was very poor, decreasing of the sharpness of the screen.
No, I would not recommend this to a friendToo much noise, lol results
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got the case I thought I would love it. Far from that, it's being impossible for me to turn my phone off because of the case.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Annette,
We're so sorry to hear that this FRĒ series is making it hard for you to "feel the power!" Occasionally, the side buttons on newer LifeProof cases can be a little stiff at first, but after some consistent use, they should start to break-in and feel more flexible. If the tenacity persists, please feel welcome to call our awesome representatives at 1-888-533-0735, and they'll gladly hook you up with a warranty replacement!
Cheers,
LifeProof Customer Service Team
All right product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It definitely kept my phone dry, but the plastic that protects the cameras would leave glare at night.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey BigCat,
Sorry to see that this FRĒ series seems to be dealing with a 'glaring' problem! This isn't something that we typically see with this case, and our LifeProof detectives would love to launch an investigation. Please feel welcome to give them a ring at 1-888-533-0735, and they'll put the case up to a magnifying glass to solve this mystery once and for all!
Best,
LifeProof Customer Service Team
Expensive Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only purchased it to save on a screen protector. The screen is hard and takes a lot of effort to type.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Alesandria,
We're bummed to see that this FRĒ series is having trouble connecting well with your Galaxy S9+! Fortunately, this device has a specific function that should help your infinity display respond better, even while under LifeProof protection. Simply visit your phone settings, select "Advanced Features," and turn on your touch sensitivity feature. If this doesn't do the trick, please feel welcome to call our handy representatives at 1-888-533-0735, and they'll gladly find a speedy fix for this!
Sincerely,
LifeProof Customer Service Team
Hard to press the screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to press so hard to complete whatever you're doing.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Polly1,
Uh oh - sounds like this FRĒ series might be struggling with a misalignment issue! Our experienced representatives would love to get you back on the path to seamless security, so please don't hesitate to call them at 1-888-533-0735. They'll set you up with some troubleshooting tricks or a warranty replacement, if that's what it takes to smooth things over. You won't have to worry about battling with your screen ever again!
Sincerely,
LifeProof Customer Service Team
Sound is bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the case on the phone you sound completely muffled to the person you are talking to would go with the otter box instead
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Kimmy,
Sorry to hear that this Galaxy S9+ FRĒ series seems to be struggling with some strange audio interference lately! This definitely is not normal, and our friendly representatives would love to clear things up with some quick troubleshooting. Please feel welcome to give them a call at 1-888-533-0735, and they'll get you back on track to perfect sound quality as soon as possible!
Sincerely,
LifeProof Customer Service Team
idk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace my otterbox.. big mistake I returned this and got the otterbox and it is way better
No, I would not recommend this to a friendNot the best case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had trouble with touchscreen cover. Had to remove to be able to use touchscreen
No, I would not recommend this to a friend- Cons mentioned:Price
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $90 this case is horrible feels cheap and nothing came with it
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Camaya87,
We're sorry to see that you're not falling head-over-heels for the FRĒ series! We assure you, this case was engineered and tested to provide stellar device security against water, dirt, snow, and drops. The materials used for the unit were specifically chosen to maintain the perfect balance of protection, style, and functionality. We're confident that this case should keep your Galaxy S9+ safe for a long time to come! If you have any additional questions or comments, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll gladly do what they can to help out.
Sincerely,
LifeProof Customer Service Team
Case has problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem with my case is that when I make a call it is hard for the receiver to hear me.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi curly,
Sorry to hear that this FRĒ series seems to be impeding your phone calls lately! Every once in a while, the device audio signal can get caught in all of the protective barriers on the unit, but luckily, our expert representatives know exactly how to free up the channels. Please don't hesitate to give them a quick call at 1-888-533-0735, and they'll gladly provide audio assistance. You'll be enjoying stellar security on your Galaxy S9+ before you know it!
Sincerely,
LifeProof Customer Service Team
Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it as a gift for my mom and she didn’t like the color
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi, Jody!
We're sorry to hear that your mother isn't loving the color of her new FRĒ case. The good news is, that case will still provide some of the best protection on the market from drops, dirt, snow, and water. If she runs into any issues with her case, we also have a stellar warranty. Give us a ring at 1-888-533-0735 if you run into any other issues with that case.
Happy Holidays,
LifeProof Customer Service Team
Horrible Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone could not be used without paper behind the phone to push it to the screen. Do not buy this case!
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey Shadowstorm2019,
Yikes! We're so sorry to hear that this FRĒ series seemed to go hand-in-hand with a paper buffer! This is certainly a curious situation, since that particular case was intentionally constructed to seamlessly match with your Galaxy S9+, but we're confident that a brand-new replacement should fit this expectation going forward. Please don't hesitate to call our friendly representatives at 1-888-533-0735, and they'll process a warranty claim with ease and haste. Before you know it, you'll be enjoying the epic LifeProof protection that you've been waiting for!
Cheers,
LifeProof Customer Service Team