Main Content

Customer Ratings & Reviews

Your price for this item is $39.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.5 out of 5 stars with 1586 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Frē Protective Case's robust protection and water resistance, frequently praising its ease of use and lightweight design. However, some users noted concerns regarding sound quality and bulkiness, with a few mentioning challenges related to the screen protector and headphone jack compatibility. The price point also received some negative feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,586 reviews
  • Rated 5 out of 5 stars

    great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish best buy had more of them as I have 3 phones and will buy more as they arrive

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fuzzy sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Callers can't hear me well unless the charging "door"is open

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi there,

      You shouldn’t have to open the charge port door to be heard properly. We are sorry that this FRE case is giving you audio trouble, this is not normal and we certainly want to help out!

      Typically, the quickest and most effective way to alleviate any audio issues with your LifeProof case will be to remove your device, blow some air through the speaker and microphone membranes on the case, and then re-install your phone with the bottom going in first.

      If you find that the issue persists, please feel free to reach out to us at 1-888-533-0735, and we’ll be more than happy to set you up with a warranty claim for a replacement.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 5 out of 5 stars

    Excellent buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product. I've dropped my phone many times and it's still intact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reliable case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case a lot cuz it's firm and has a grip if it falls it doesn't break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to open cover to charge phone but, better than expected overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for my daughter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my daughter an iPhone for Christmas and wanted a case that would hold up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case you can buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary sums it up: best case you can buy. If on sale even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had numerous lifeproof cases and I would highly recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 5 lifeproof case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for parents phone and she loves this product and the colors provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFEPROOF

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS GREAT, THIS IS A MUST FOR ANY SMART DEVICE IT WORKS LIKE IT SAYS IT DOES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love and so happy about the price thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great to find this case for an older model iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life proof case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a life proof case because they live up to their name

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The silence switch doesn’t work too well, but love all the other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good case to protect your phone I recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement case for my daughter. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second LifeProof phone case purchased, no regrets based on past experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes it drop proof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and ease of installation. Dropped my phone and it wasn't phased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced the same cover that lasted for a year. I hope this one lasts longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable phone case, especially for my son who drops his phone frequently!

    I would recommend this to a friend
Sponsored