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Customer Ratings & Reviews

Your price for this item is $22.99
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The comparable value price is $89.99

Customer reviews

Rating 4.6 out of 5 stars with 1116 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the excellent protection and water resistance this case offers for their iPhones, along with its relatively slim profile and ease of use. Many also highlight the case's attractive design and color options. However, some users experienced issues with sound quality during calls, and a few reported problems with the screen protector and charging port.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,116 reviews
  • Rated 5 out of 5 stars

    It does the job, just don’t talk on the phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and is slim enough for your packet, unlike some other brands. Only complaint is people would say it sounded like I was underwater or was talking in a paper bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never not buy Lifeproof. I’ve dropped my phone in the river while tubing (a girl needs her music!) and fished it out with no problems. This color variation is cooler than some of the others too. Will stay loyal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best case there is!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Lifeproof case I am a construction inspector and I’m always dropping my phone out on the job and with Lifeproof you get free replacement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a few LifeProof cases with various iPhones and this case is on par. I just want something that is going to work, do it's job, and not cost a ton of money. This case fits all of those requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely invaded for my son.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After buying though I found out that the phone already has a water resistant capability so it was irrelevant for the additional measure. But I bought it anyways for my 8yrar old son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a well designed waterproof/shock-absorbing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second life proof case (first for this phone). I had another brand case but I did not like the sound deadening affects. This phone, even with waterproof design allows for good listening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Lifeproof since I got my first iPhone. They have awesome products and helpful and friendly costumer service. And in my line of work as a stay at home mom waterproofing my phone is super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tank of a phone case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tank of a phone case. I really covers the phone to protect it. However it can change the volume of the speaker a bit since it covers the phone so well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LifeProof Case review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been a fan of Otter boxes. Lifeproof cases I feel are better but not as good as they used to be. Could be due that Otter bought them out or at least that's what I was told by Verizon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone haven’t had any problems with it. Went into Best Buy to look at the phones and I liked this one great price and friendly sales person .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim, compact, and function iphone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Lifeproof case for an iphone due to an upgrade. It is slim and functional. I got this on sale so even better. Highly recommend Lifeproof and Best Buy has many selections to chose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than previous models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this case and loves it. She had a previous model of the life proof case and it was impossible for the person on the other end to hear you. This edition does not have this issue at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case. Great Price. this is another great product from lifeproof. drop, dust, waterproof. wish they had more color options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used LifeProof cases for years. They never disappoint and have saved me more money by protecting my phone from accidental falls than I can begin to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent for preventing damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it adds bulk, the trade-off for me is warranted as I need a case that can take abuse. I've used them for years and have never experienced damage to my phones. Their warranty is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 iPhones Ricky Koeberle and the team were outstanding. They answered all of our questions and handled all migration issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy this case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my phone case in October. I was very pleased with it- the lightness and have been very careful with the charger port door since others said it was fragile. Well, only months later, despite being careful, I have cracked it and a little piece is broken off. This was not from dropping it- only from plugging and unplugging it. The door now no longer stays closed. I bought this for boating and now the waterproofing is compromised. Very upset about it.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey, Rose!

      We're sorry to hear about the damage to the port door on your FRĒ case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd be more than happy to get you a replacement case. Feel free to call us at 1-888-533-0735, and we can get your claim started.

      Best,
      LifeProof Customer Service Team Lifeproof

  • Cons mentioned:
    Screen protector, Sound quality

    Rated 1 out of 5 stars

    Horrible DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning. It’s a horrible design. Hard to open. Hard to install. Once I got it on the phone there is a gap between the screen protector and the screen which made it difficult to use the phone. When I made phone calls I was unable to hang the phone up and people on the other end of the line could not understand what I was saying. I was described as sounding like I am underwater. I would give it -5 stars if I could.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi MimmyB,

      We're so bummed to see that this FRĒ series doesn't seem to be working seamlessly with your iPhone like we expected! It sounds like that particular case might be struggling to align properly with the device, which might be hindering certain functions. Luckily, our experienced representatives know exactly what to do - just give them a call at 1-888-533-0735, and they'll fix things up with some quick troubleshooting in no time!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Rated 3 out of 5 stars

    good cover case but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is a trick to putting case cover on without shutting off the ringer sound. you need to have the cover at an angle and tilt the phone in the from left so it nestles in the left side edge of the cover, then press the cover downward over the phone, not just put the cover straight down in it...otherwise ringer shuts off..the rubber part of the cover actually slides the phone switch backwards shutting ringer off so no sound when someone calls..at least that is what we discovered.....Secondly, the on off switch does on easily turn off with the cover on...we are very disappointed about that..may buy a different cover

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi tinfoil,

      We apologize that these FRĒ buttons have been struggling to line up perfectly! While the mute ringer might turn off during case application, you can always turn it back on by using the switch that is built into the case. While these buttons can act a little stiff at first, after some time and use, they should start to move more comfortably. If you have any further inquiries, please feel welcome to call our friendly representatives at 1-888-533-0735, and they'll be happy to chat!

      Sincerely,
      LifeProof Customer Service Team Lifeproof

  • Rated 5 out of 5 stars

    Awesome phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone case, I’ve had life proof phone cases and I’ve dropped my phone so many times and gotten it wet, knock on wood nothing has happened to my iPhone. I trust this product

    I would recommend this to a friend